Senior HVAC Service Manager — Lead Tech Team & Projects

Frank's Air Conditioning; Florida; On-site; USD 65,000 - 100,000; Full time

Job summary

Frank's Air Conditioning in Saint Cloud, FL is seeking an experienced Service Manager to lead the HVAC service department, guide technicians, and ensure project timelines, budgets, and safety standards are met.

You will drive customer service excellence, provide technical guidance, and grow maintenance agreements while coordinating installations, repairs, and routine maintenance with a focus on profitability.

Qualifications

• Proven experience in HVAC installation and management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to read and interpret blueprints and schematics.
• Knowledge of HVAC systems and equipment.

Responsibilities

• Lead and manage the service department through hiring, training, supervising, and evaluating technicians
• Ensure exceptional customer service, handle inquiries, and resolve complaints in a professional and timely manner
• Provide technical guidance to technicians and assist with complex service calls
• Monitor service metrics, conduct inspections, and ensure safety compliance
• Drive profitability and generate sales leads for maintenance agreements
• Plan, schedule, and oversee HVAC installations, repairs, and maintenance projects

Skills

Leadership

Communication

Time management

Problem solving

Team management

Job description

Frank's Air Conditioning in Saint Cloud, FL is seeking an experienced Service Manager to lead the HVAC service department, guide technicians, and ensure project timelines, budgets, and safety standards are met.

You will drive customer service excellence, provide technical guidance, and grow maintenance agreements while coordinating installations, repairs, and routine maintenance with a focus on profitability.