HVAC/R Service Manager: Lead Field Team to Excellence

Helios HVACR Services; Springfield (MO); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health benefits day one

401K with company match

PTO + holidays

Career growth

Bonus programs

Company vehicle

Helios University

Job summary

Helios HVACR Services is seeking an HVAC/R Service Manager to oversee daily area operations and manage technicians to meet customer SLAs. This role reports to the Regional Director of Operations and will supervise field staff, with staffing levels varying by state.

Base pay ranges from $95,000 to $105,000 annually and benefits include health, 401K, PTO, and growth opportunities. We value professionalism, strong communication, and integrity in service delivery, plus ongoing training through

Qualifications

• 5+ years of HVAC field experience.
• Previous experience in service management roles.
• Universal EPA certification.
• Valid driver’s license.
• Knowledge with advance principles of air conditioning, refrigeration, and heating.
• Excellent written, verbal, and interpersonal skills.
• Basic computer skills for iPad/cell phone communication and documentation.

Responsibilities

• Lead a team and manage team communication, ensuring all parties are aware of needed information.
• Provide the highest level of professionalism, communication, and integrity to our customers.
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members.
• Participate in the hiring, training, and coaching of field staff.
• Maintain stock, parts, tools, and safety equipment in the vehicle.

Skills

HVAC experience

Service management

EPA certification

Driver's license

AC knowledge

Communication skills

Computer skills

Job description

Helios HVACR Services is seeking an HVAC/R Service Manager to oversee daily area operations and manage technicians to meet customer SLAs. This role reports to the Regional Director of Operations and will supervise field staff, with staffing levels varying by state.

Base pay ranges from $95,000 to $105,000 annually and benefits include health, 401K, PTO, and growth opportunities. We value professionalism, strong communication, and integrity in service delivery, plus ongoing training through