Commercial HVAC/R Service Manager

Helios HVACR Services; Springfield (MO); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health benefits day one

401K with company match

PTO + holidays

Career growth

Bonus programs

Company vehicle

Helios University

Job summary

Helios HVACR Services is seeking an HVAC/R Service Manager to oversee daily area operations and manage technicians to meet customer SLAs. This role reports to the Regional Director of Operations and will supervise field staff, with staffing levels varying by state.

Base pay ranges from $95,000 to $105,000 annually and benefits include health, 401K, PTO, and growth opportunities. We value professionalism, strong communication, and integrity in service delivery, plus ongoing training through

Qualifications

• 5+ years of HVAC field experience.
• Previous experience in service management roles.
• Universal EPA certification.
• Valid driver’s license.
• Knowledge with advance principles of air conditioning, refrigeration, and heating.
• Excellent written, verbal, and interpersonal skills.
• Basic computer skills for iPad/cell phone communication and documentation.

Responsibilities

• Lead a team and manage team communication, ensuring all parties are aware of needed information.
• Provide the highest level of professionalism, communication, and integrity to our customers.
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members.
• Participate in the hiring, training, and coaching of field staff.
• Maintain stock, parts, tools, and safety equipment in the vehicle.

Skills

HVAC experience

Service management

EPA certification

Driver's license

AC knowledge

Communication skills

Computer skills

Job description

HVAC/R Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers’ needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.

What Sets Helios Apart:

• Health benefits start DAY ONE (includes an employee-only ZERO cost option)
• 401K with company match
• Very generous PTO policy – in addition to paid holidays
• Career growth opportunities, promote from within culture
• Incredible bonus and recognition programs
• Company vehicle, fuel card, smart phone, and uniforms
• Continuing education course offered on Helios University

What Helios Needs From You:

• Lead a team and manage team communication, ensuring all parties are aware of needed information
• Provide the highest level of professionalism, communication, and integrity to our customers
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
• Participate in the hiring, training, and coaching of field staff
• Maintain stock, parts, tools, and safety equipment in the vehicle

What Sets You Apart:

• 5+ years of HVAC field experience
• Previous experience in service management roles
• Universal EPA certification
• Valid driver’s license
• Knowledge with advance principles of air conditioning, refrigeration, and heating
• Excellent written, verbal, and interpersonal skills
• Basic computer skills for iPad/cell phone communication and documentation

Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $95,000 to $105,000 annually. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.

* Helios is an equal opportunity employer. The company provides equal opportunity to qualified persons without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by federal, state, or local law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment.

As set forth in Helios HVACR Services’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.