HVAC Project & Customer Service Coordinator

Johnson Barrow INC; Missouri; Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Gym membership reimbursement

Paid time off

EAP

Tuition reimbursement

Volunteer time

Job summary

Johnson Barrow is seeking an administrative and customer service professional to support commercial HVAC project coordination. You will process orders, resolve product availability and order status issues, and assist post-sale coordination for delivery.

The role offers a path for growth within a growing, energetic team. We provide medical, dental, and vision insurance, a 401(k) with matching, gym membership reimbursement, and a collaborative, fast-paced work environment.

Qualifications

• Creative problem solver with the ability to resolve conflicts and determine a path forward.
• Excellent communication and customer service skills.
• Self-starting, dependable, accepts ownership, drives own goals/performance.
• Ability to learn and interpret technical and contractual language.

Responsibilities

• Provide customer service regarding material and order status via phone and/or email.
• Complete order entry or quote preparation of commercial HVAC equipment using QuickBooks or manufacturer's software.
• Coordinate with factories/ manufacturers to ensure on-time delivery of product.
• Proactively identify opportunities to improve the flow of product and process.
• Perform analytical and administrative tasks.
• Work with key personnel to optimize our costs and customer service.

Skills

Creative problem solver

Excellent communication

Customer service skills

Self-starter

Job description

Johnson Barrow is seeking an administrative and customer service professional to support commercial HVAC project coordination. You will process orders, resolve product availability and order status issues, and assist post-sale coordination for delivery.

The role offers a path for growth within a growing, energetic team. We provide medical, dental, and vision insurance, a 401(k) with matching, gym membership reimbursement, and a collaborative, fast-paced work environment.