HVAC Product Expert — Outside Sales & Systems Design

Ambient Enterprises; Castro Valley (CA); On-site; USD 137,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) Plan

Paid Time Off

Paid Holidays

Flexible scheduling

Job summary

Ambient Enterprises is seeking an Outside Sales Product Specialist in California to serve as the subject-matter expert for commercial HVAC products. You will partner with the Outside Sales team to deliver technical expertise, conduct on-site consultations, and provide guidance through the sales process.

You will support pre-sale and post-sale activities, including estimating, quoting, equipment submittals, and installation support to ensure project success and client satisfaction.

Qualifications

• Bachelor’s degree in Mechanical Engineering or a related field preferred.
• Previous experience with commercial HVAC equipment, systems, and applications.
• Demonstrated ability to serve as a technical subject‑matter expert, providing product recommendations, conducting customer consultations, and resolving complex technical inquiries.
• Proficiency in AutoCAD or similar design software.
• Strong understanding of commercial construction practices, HVAC system design, and Design/Build project delivery.
• Excellent communication and presentation skills with the ability to explain technical concepts to customers, contractors, and internal teams.
• Willingness to travel to customer sites for consultations and project support.

Responsibilities

• Serve as the HVAC Product Expert: Act as the primary technical resource for customers and the sales team by conducting on‑site consultations, assessing customer needs, recommending HVAC solutions, and resolving complex product and application questions.
• Commercial HVAC System Design: Collaborate with the sales team on the design and layout of commercial HVAC systems, including equipment selection, system applications, and refrigerant piping layouts.
• Estimation and Quoting: Prepare accurate equipment selections, estimates, and quotations based on mechanical plans and specifications. Provide replacement equipment and parts quotations as needed.
• Technical Product Support: Provide technical guidance before, during, and after equipment installation, assisting customers and contractors with product applications, troubleshooting, and installation‑related questions.
• Customer Consultation: Partner directly with customers, contractors, engineers, and internal stakeholders to identify project requirements, recommend solutions, and ensure products meet performance and application needs.
• Account Management: Manage customer accounts not specifically assigned to an Outside Sales Engineer, delivering responsive service, technical support, and ongoing relationship management.

Education

Bachelor’s degree in Mechanical Engineering or related field

Tools

AutoCAD

Job description

Ambient Enterprises is seeking an Outside Sales Product Specialist in California to serve as the subject-matter expert for commercial HVAC products. You will partner with the Outside Sales team to deliver technical expertise, conduct on-site consultations, and provide guidance through the sales process.

You will support pre-sale and post-sale activities, including estimating, quoting, equipment submittals, and installation support to ensure project success and client satisfaction.