HVAC & Plumbing Dispatch Specialist | Customer Care

Neil Slattery Plumbing, Heating & Cooling; Farmingdale (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Job summary

Neil Slattery Plumbing, Heating, & Cooling in Farmingdale, NJ seeks a friendly, detail‑oriented dispatcher to join our team as a full‑time HVAC and Plumbing Dispatcher / Customer Service Associate. You will coordinate service calls, answer client questions, and keep our office running smoothly.

Ideal candidates show strong computer skills, a valid driver's license, and a commitment to excellent service.

Qualifications

• 18+ years old
• Exceptional computer skills
• Valid driver's license

Responsibilities

• Keep office running smoothly and coordinate dispatch of HVAC/plumbing services
• Interact with customers to identify issues and provide solutions
• Schedule and dispatch technicians and services
• Maintain client database and ensure records accuracy
• Keep workspace clean and organized

Skills

Exceptional computer skills

Strong communication

Time management

Professionalism

Customer rapport

Job description

Neil Slattery Plumbing, Heating, & Cooling in Farmingdale, NJ seeks a friendly, detail‑oriented dispatcher to join our team as a full‑time HVAC and Plumbing Dispatcher / Customer Service Associate. You will coordinate service calls, answer client questions, and keep our office running smoothly.

Ideal candidates show strong computer skills, a valid driver's license, and a commitment to excellent service.