HVAC & Plumbing Counter Sales Pro – $20+/hr

Ferguson; Grand Junction (CO); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Job summary

Ferguson Enterprises, LLC. is seeking a knowledgeable, results-driven Counter Sales Associate to join our team in Grand Junction, CO. The role focuses on being a trusted advisor to plumbing and HVAC contractor customers, leveraging product expertise to support informed purchasing decisions and align with our sales strategy.

Starting at $20/hr or more with experience! Schedule M - F 7am - 4pm. You will help customers, upsell, and collaborate with Outside Sales to grow accounts while maintaining

Qualifications

• 0–3 years of experience in customer service or sales; plumbing/HVAC or related industry preferred.
• Sales mindset with ability to meet goals and influence purchasing decisions.
• Strong communication skills for consultative selling and customer engagement.

Responsibilities

• Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions.
• Serve as a product expert by applying knowledge of plumbing, HVAC and related products to guide customer decisions.
• Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs.
• Utilize catalogs, computer systems, and manufacturer databases to locate parts and provide accurate information.
• Process transactions efficiently while ensuring accuracy and a positive customer experience.
• Collaborate with Outside Sales Associates to support account growth and deliver seamless service.
• Manage special orders and follow up on order status, back-orders, and delivery timelines.
• Maintain a professional, organized counter environment reflecting quality and service.
• Assist with inventory management, cycle counts, and stock organization.
• Adhere to safety regulations, including PPE requirements.

Skills

Sales mindset

Communication skills

Digital literacy

Organizational skills

Customer service experience

Tools

Catalogs

Computer systems

Manufacturer databases

Job description

Ferguson Enterprises, LLC. is seeking a knowledgeable, results-driven Counter Sales Associate to join our team in Grand Junction, CO. The role focuses on being a trusted advisor to plumbing and HVAC contractor customers, leveraging product expertise to support informed purchasing decisions and align with our sales strategy.

Starting at $20/hr or more with experience! Schedule M - F 7am - 4pm. You will help customers, upsell, and collaborate with Outside Sales to grow accounts while maintaining