HVAC Parts & Service Coordinator - Employee-Owned Team

Crystal Heating & Cooling

Festus (MO)

On-site

USD 29,000 - 40,000

Full time

36 hours ago
Be an early applicant
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Competitive pay
Commission opportunities
Employee Ownership via ESOP
Employer-paid medical, dental, vision
Paid time off & holidays
Professional development

Job summary

Crystal Heating and Cooling in the Greater St. Louis Area is seeking an HVAC Parts and Service Support Specialist to coordinate parts, information, and communication for the service team.

This on-site role handles parts requests, pricing research, vendor liaison, order tracking, customer estimates, and warranty parts coordination while maintaining accurate inventory and ensuring timely updates to technicians and customers.

Qualifications

  • Previous experience ordering and coordinating HVAC parts.
  • 2+ years of related experience preferred.
  • HVAC industry knowledge is a plus.

Responsibilities

  • Receive parts requests from field technicians.
  • Research pricing and availability of parts.
  • Work with vendors and suppliers to locate parts.
  • Place and track service department parts orders.
  • Keep technicians updated on order status and availability.
  • Create customer estimates for HVAC work.
  • Provide professional updates and assistance to customers.
  • Coordinate returns for unused or incorrect parts.
  • Process warranty-related parts when necessary.
  • Maintain accurate parts and inventory records.
  • Help resolve parts issues that could delay service.

Skills

Parts coordination
Order processing
Vendor liaison
Customer communication
Inventory awareness
Attention to detail
Prioritization
Team collaboration
Problem solving
Scheduling

Tools

Parts management software

Job description

Crystal Heating and Cooling in the Greater St. Louis Area is seeking an HVAC Parts and Service Support Specialist to coordinate parts, information, and communication for the service team.

This on-site role handles parts requests, pricing research, vendor liaison, order tracking, customer estimates, and warranty parts coordination while maintaining accurate inventory and ensuring timely updates to technicians and customers.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

HVAC Parts and Service Support Specialist
HVAC Parts and Service Support Specialist

Crystal Heating & Cooling • Festus (MO)

On-site
USD 29,000 - 40,000
Competitive pay
Commission opportunities
Employee Ownership via ESOP
+3
HVAC Parts & Warranty Coordinator
HVAC Parts & Warranty Coordinator

Air Treatment Corporation • Brea (CA)

On-site
USD 42,000 - 64,000
Commercial HVAC Design and Estimating Sales Specialist
Commercial HVAC Design and Estimating Sales Specialist

Crystal Heating & Cooling • Festus (MO)

On-site
USD 60,000 - 90,000
Competitive base salary pluscommission
Uncapped earning opportunity
100% employer-paid medical, dental, &
+5
HVAC Service & Warranty Coordinator
HVAC Service & Warranty Coordinator

VHF Sales Inc • Grimes (IA)

On-site
USD 60,000 - 75,000
Medical, dental, vision
401(k) and profit sharing
Paid time off
+1
HVAC- Parts Sales Assistant
HVAC- Parts Sales Assistant

mestek • Dallas (TX)

On-site
USD 38,000 - 54,000
Commercial HVAC Takeoff and Estimating Specialist
Commercial HVAC Takeoff and Estimating Specialist

Crystal Heating & Cooling • Festus (MO)

On-site
USD 65,000 - 95,000
Uncapped earning potential
100% employer-paid medical, dental, &
Three weeks of paid vacation
+4
Commercial HVAC Replacement Sales Representative
Commercial HVAC Replacement Sales Representative

Crystal Heating & Cooling • Festus (MO)

On-site
USD 60,000 - 100,000
Health insurance provided
Laptop and cell phone provided
Three weeks of paid vacation
+1
HVAC Parts Sales Specialist — Fast-Paced & Impactful
HVAC Parts Sales Specialist — Fast-Paced & Impactful

Midwest Applied Solutions • Hillside (IL)

On-site
USD 60,000 - 80,000
Commercial HVAC Takeoff and Estimating Specialist
Commercial HVAC Takeoff and Estimating Specialist

Prevueaps • Festus (MO)

On-site
USD 85,000 - 125,000
Uncapped earning potential
100% employer-paid medical, dental, &_
Three weeks of paid vacation
+3
HVAC Parts Inside Sales Specialist – Customer Focused
HVAC Parts Inside Sales Specialist – Customer Focused

Thermal Equipment Service, Inc. • Lexington (KY)

On-site
USD 42,000 - 65,000