HVAC Parts Counter Specialist

Homans Associates, LLC; Auburn (MA); On-site; USD 63,039,000 - 68,770,000; Full time

Job summary

Homans, Auburn's HVAC supply partner, is seeking a Counter Sales Associate for our Auburn, MA facility. This full-time role operates Monday–Friday at $22.00-$24.00 per hour and requires you to identify customer needs, describe products, and recommend tailored solutions.

You will greet customers on the showroom floor or by phone, research inventory, prepare orders or quotes, process payments, and assist in maintaining merchandise displays.

Qualifications

• Strong knowledge of HVAC products and customer needs.
• Ability to process transactions and handle customer questions.
• Basic algebra and numerical calculations.
• High School Diploma or GED required.

Responsibilities

• Sell HVAC equipment, parts, and supplies.
• Greet customers on sales floor or by phone and determine needs.
• Display merchandise and maintain showroom.
• Research availability and prepare orders or quotes.
• Process payments and manage returns/credit adjustments.
• Promote sales to new and existing customers by phone.
• Coordinate with clerical staff on orders and warranties.
• Follow direction from counter lead and support warehouse staff.
• Other duties as assigned.

Skills

HVAC familiarity

Customer focus

Transaction processing

Basic math

Learning ability

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Homans, Auburn's HVAC supply partner, is seeking a Counter Sales Associate for our Auburn, MA facility. This full-time role operates Monday–Friday at $22.00-$24.00 per hour and requires you to identify customer needs, describe products, and recommend tailored solutions.

You will greet customers on the showroom floor or by phone, research inventory, prepare orders or quotes, process payments, and assist in maintaining merchandise displays.