HVAC Parts Counter Sales Associate

FRIGELAR NORTH AMERICA INC; Houston (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Insurance

401(k) with company match

Zusammenfassung

Fissco Supply in Spring, TX is seeking a Counter Sales team member to greet customers, identify HVAC-R parts, and process orders accurately at the sales counter.

You will interact with contractors and warehouse staff to ensure timely fulfillment, maintain showroom displays, and upsell complementary products to meet sales targets.

This role requires strong customer service, basic computer and POS familiarity, ability to stand for long periods, and a professional appearance.

Qualifikationen

• High school diploma or equivalent; technical or trade education is a plus.
• Strong customer service and communication skills.
• Sales-minded with the confidence to recommend products and support store goals.
• Ability to learn technical product lines quickly and share knowledge with customers.
• 1 year of warehouse/material handling experience preferred.
• Bilingual (Spanish) abilities to assist a diverse customer base are preferred but not required.

Aufgaben

• Greet and assist customers promptly and courteously at the sales counter
• Answer incoming customer telephone calls and provide customer service, including will call, special orders and deliveries
• Maintain showroom, displays, customer courtesy area, stock merchandising areas, face shelves, etc.
• Use the software to provide information on pricing, availability and alternate product selection to complete the customer transactions
• Process sales transactions accurately using POS (point-of-sale) systems and handle cash or electronic payments
• Suggest additional and related items to the customer's order.
• Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty
• Assists the customer with loading product into the customer vehicle
• Maintain inventory by restocking shelves, conducting stock counts, and reporting discrepancies
• Coordinate with warehouse and delivery teams to ensure timely order fulfillment
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
• Participates in required training to ensure proper compliance of HAZMAT and refrigerant handling when processing transactions
• Supports promotional activities and upsell products to meet sales targets
• Processes warranty claims for defective product
• Other duties as assigned by management

Kenntnisse

Customer service

Communication

Sales

Bilingual Spanish

Teamwork

Ausbildung

High school diploma

Technical or trade education

Tools

POS systems

Order entry software

Basic computer apps

Jobbeschreibung

Fissco Supply in Spring, TX is seeking a Counter Sales team member to greet customers, identify HVAC-R parts, and process orders accurately at the sales counter.

You will interact with contractors and warehouse staff to ensure timely fulfillment, maintain showroom displays, and upsell complementary products to meet sales targets.

This role requires strong customer service, basic computer and POS familiarity, ability to stand for long periods, and a professional appearance.