HVAC Operations Leader - Drive Service Excellence & Growth
Nextech
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Benefits offered by this job
Job summary
Nextech in Michigan is hiring a Service Operations Manager to lead the HVAC/R service department and support technicians. You will oversee operations, direct service activities, coordinate and control service delivery, and ensure outstanding customer service and strong brand recognition across the team.
The ideal candidate has HVAC technical experience, high energy, and excellent communication skills to drive performance.
Responsibilities
- Responsible for full financial for operations
- Review company reports such as PMs, CINB, SLA and P&L and share with team
- Take calls for customer escalation issues & being able to provide a solution
- Ensure company goals are met monthly/quarterly/yearly
Job description
Nextech in Michigan is hiring a Service Operations Manager to lead the HVAC/R service department and support technicians. You will oversee operations, direct service activities, coordinate and control service delivery, and ensure outstanding customer service and strong brand recognition across the team.
The ideal candidate has HVAC technical experience, high energy, and excellent communication skills to drive performance.
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