HVAC Operations Leader: Build Teams, Drive Efficiency

Riddleberger Brothers, Inc.; Mount Crawford (VA); On-site; USD 145,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Apprenticeships

Growth opportunities

Scholarship program

Employee discounts

Company device

Vehicle assistance

Uniforms

Job summary

Riddleberger Brothers, Inc. is seeking an experienced HVAC Operations Manager to lead our commercial HVAC service and/or installation operations. You will supervise daily activities, drive safety and quality, and align resources across service, dispatch, and sales.

You will coach supervisors and technicians, implement RBI policies, and monitor costs and performance. Ideal candidates bring seven+ years in HVAC with leadership, strong knowledge of commercial systems, and proficiency with

Qualifications

• At least seven years of HVAC experience with leadership or supervisory responsibility.
• Strong knowledge of commercial HVAC systems, service operations, and best practices.
• Proven ability to lead teams, manage resources, and improve operational and financial performance.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Proficiency with service-management software and Microsoft Office.
• EPA certification and/or HVAC trade license preferred.
• OSHA 10 or OSHA 30 certification preferred.
• Positive, professional, team-oriented leadership style.
• Willingness to travel to job sites as necessary.

Responsibilities

• Lead daily HVAC service and/or installation operations, ensuring safety, productivity, quality, and customer-service expectations.
• Build, coach, and develop high-performing supervisors and technicians.
• Promote and enforce safety policies, OSHA requirements, and near-miss reporting.
• Coordinate with service managers, dispatch, sales, and support teams to align staffing and resources.
• Manage labor efficiency, manpower planning, scheduling, and overtime.
• Oversee maintenance agreements and projects to ensure contract alignment.
• Maintain operational consistency through documented processes and training.
• Monitor estimates, costing, billing, cash flow, and performance reporting.
• Address customer concerns with professionalism and solutions-oriented approach.
• Identify process improvements to increase efficiency, quality, and profitability.
• Support training, apprenticeship programs, and continuous-improvement initiatives.
• Visit job sites to review progress, safety, and scope.

Skills

HVAC leadership

Service operations

Resource management

Communication

MS Office

EPA certification

OSHA 10/30

Background check

Travel availability

Education

HVAC trade license

Tools

CMMS

Job description

Riddleberger Brothers, Inc. is seeking an experienced HVAC Operations Manager to lead our commercial HVAC service and/or installation operations. You will supervise daily activities, drive safety and quality, and align resources across service, dispatch, and sales.

You will coach supervisors and technicians, implement RBI policies, and monitor costs and performance. Ideal candidates bring seven+ years in HVAC with leadership, strong knowledge of commercial systems, and proficiency with