Commercial HVAC Service Technician Level 1

Riddleberger Brothers, Inc; Lynchburg (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) plan with Roth option

Paid time off

Apprenticeship opportunities

Company mobile devices/vehicles

Job summary

Riddleberger Brothers, Inc. in Ashland, VA is seeking a Commercial HVAC Service Technician – Level 1 to service, maintain, troubleshoot, and repair HVAC systems.

This entry-level role supports experienced technicians and offers hands-on training, safety emphasis, and opportunities to grow within a long‑standing mechanical services company. You'll work on direct‑expansion cooling, heating systems up to five tons, and related controls and electrical basics, with a focus on customer service and

Qualifications

• High school diploma or GED required.
• Graduation from trade school preferred.
• Universal Refrigerant Card required.
• OSHA 10-Hour Certification required or higher.

Responsibilities

• Service, maintain, and repair HVAC equipment.
• Diagnose equipment problems and replace defective components.
• Perform preventive maintenance and tune-ups.
• Assist senior technicians and communicate with customers.

Skills

HVAC systems knowledge

Electrical systems (single/three-phase

Customer service

Communication skills (verbal & written

Safety compliance (OSHA 10)

Diagnostic troubleshooting

Preventive maintenance

Time management

Education

High school diploma or GED

Trade school graduation

Universal refrigerant handling card

OSHA 10-Hour Certification

Tools

Tech Tool

XOI

Job description

Commercial HVAC Service Technician – Level 1 Riddleberger Brothers, Inc. | Ashland, VA Pay: $18.00–$25.50 per hour

Riddleberger Brothers, Inc. (RBI) is seeking a motivated, growth-minded Commercial HVAC Service Technician – Level 1 for our Ashland, Virginia location. In this role, you will service, maintain, troubleshoot, and repair HVAC equipment, assist experienced technicians, and provide professional customer service. This opportunity is suited to trade school graduates beginning or building their HVAC careers. Bring your technical foundation, commitment to safety, and willingness to learn.

What You’ll Do

Service, maintain, and repair HVAC equipment, including:

• Direct-expansion air conditioning equipment up to five tons.
• Gas-fired and electric heating systems typically associated with equipment up to five tons.
• Low-voltage temperature controls, including 24-volt and 1- to 10-volt systems.
• Air-handling equipment and duct systems associated with commercial HVAC equipment.

Your responsibilities will also include: Start systems, observe operation, read gauges and instruments, and adjust valves, controls, and pumps for proper fluid levels, pressure, and temperature. Diagnose equipment problems and adjust or replace defective or worn components. Perform preventive maintenance, including filter changes, coil and fan cleaning, belt adjustments and replacement, and bearing lubrication. Install mounting brackets and hangers; lift, hoist, and position components. Inspect fasteners and welds, braze components, and install wiring to connect equipment to electrical power sources. Assist more senior service technicians as directed. Follow company safety procedures, perform 5x5 job evaluations, use lockout/tagout procedures, and maintain clean work areas. Communicate with customers daily and promptly bring equipment concerns or customer issues to your supervisor’s attention. Update the dispatcher after each call and confirm the next day’s assignment before leaving for the day. Record labor hours, work descriptions, and completed work orders daily in Tech Tool, and complete required customer documentation in Tech Tool and XOI. Complete a Daily Safety Report in XOI. Submit time-and-material quotes to the office and order repair parts using an RBI purchase order before leaving the customer’s location. Submit credit card receipts to the Service Coordinator at the time of purchase. Participate in training and complete other duties assigned by your supervisor or management.

What You’ll Bring

• A high school diploma or GED.
• Graduation from a trade school.
• Related HVAC experience ranging from entry level to two or more years.
• A Universal Refrigerant Card.
• OSHA 10-Hour Certification at a minimum; additional training may be required.
• Broad knowledge of larger commercial HVAC equipment.
• An understanding of single-phase and three-phase electrical systems.
• Strong organization, time management, and verbal and written communication skills.
• Attention to detail and a commitment to accurate, quality work.
• A positive, cooperative, and teachable attitude.
• The ability to work with employees and customers to solve problems and meet customer needs.
• Honesty, integrity, and a professional approach to representing RBI.
• A valid driver’s license; the ability to meet company driver qualification requirements is preferred.

Schedule and Additional Requirements

• Ability to work 8- to 10-hour days, a flexible schedule, and overtime when necessary.
• Ability to travel to job sites, including occasional overnight stays.
• Regular and punctual attendance.
• Ability to adapt to changing priorities, work under pressure, and meet deadlines.
• Ability to pass a background screening, drug screening, and physical ability test.

Physical Requirements

• Stand for extended periods and bend, squat, stoop, crouch, and kneel.
• Lift up to 50 pounds and frequently carry up to 40 pounds without assistance.
• Work outdoors in all weather conditions.
• Lift tools, pipe, and fixtures overhead.
• Climb and work from ladders, scaffolding, stairs, and manlifts.
• Work at heights and in small spaces.
• Reach, grasp, and manipulate tools, equipment, and components.
• Accurately read a ruler or tape measure.
• Adjust visual focus to read screens, monitors, and controls and distinguish colors.

Benefits and Career Growth

We offer competitive pay of $18.00–$25.50 per hour, equivalent to $37,440–$53,040 annually based on 40 hours per week, along with a comprehensive benefits package:

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability insurance.
• Accidental death and dismemberment insurance.
• Health care and dependent day care flexible spending accounts.
• Health savings account.
• Employee Assistance Program.
• 401(k) plan with a Roth option.
• Pet insurance.
• Annual bonus opportunities.
• Generous vacation, holiday, and sick time.
• Apprenticeship opportunities with a pathway to licensure.
• Growth and professional development opportunities.
• Scholarship program for employees’ children.
• Employee referral incentives.
• Discounts at major automotive, computer, and cell phone companies.
• Company mobile phones or tablets, vehicles, and uniforms are available for certain positions when required.

About Riddleberger Brothers, Inc.

Riddleberger Brothers, Inc. (RBI) is a full-service plumbing, mechanical, HVAC service, controls, and design-build company and part of Comfort Systems USA. We offer opportunities to contribute to a team while developing your skills and advancing your career. This position is located in Ashland, VA. Our headquarters is in Mount Crawford, VA. Employees in Ashland receive management and support through our Lynchburg office.

Founded in 1940 by two members of the Riddleberger family, Riddleberger Brothers Inc started as a small plumbing company located in Harrisonburg, Virginia. Through the years the company has seen many changes in business and industry. Technology has continually advanced in mechanical contracting, and with these advances Riddleberger Brothers has adapted and evolved to stay current. One thing that has remained constant at Riddleberger Brothers has been a commitment to providing quality work and excellent craftsmanship. Our company leaders throughout our history have always instilled this dedication to quality, and our employees make that happen. Our eighty plus years in business is in large part due to the many dedicated employees who have worked here over the years. Many of the “old timers” laid the foundation for quality work and excellent craftsmanship and passed it along to others. This foundation is what makes Riddleberger Brothers the premier full-service plumbing, mechanical, service, controls, and design-build company it is today.