HVAC Operations Leader: Build a New Market

Goettl; San Marcos (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary + annual bonus

Full benefits: medical, dental, vision

401(k)

Job summary

Goettl is opening a brand-new HVAC market in San Marcos, TX and seeks an Operations Manager to build the local team from the ground up. You will recruit the founding staff, set safety and quality standards, shape the culture, and scale Goettl’s proven systems in service and installation work.

You will lead budgeting, forecasting, and department performance while partnering with leadership to achieve growth and EBITDA targets, all under the Goettl Way.

Qualifications

• 2+ Years management experience in Residential HVAC Operations.
• Strong technical, business, and communication skills within the HVAC trade.
• Proven ability to oversee all operations of a service and installation department and drive accountability to company standards.

Responsibilities

• Recruit, hire, and develop the founding team of HVAC service and installation technicians.
• Implement, improve, and enforce industry-standard safety procedures.
• Set, track, and improve department KPIs: engagement, turnover, incidents, driving scores, callbacks, reviews.
• Lead daily management of the department and address customer reviews and tickets.
• Improve technician development, returns/warranty, and inventory processes to expand gross margin.
• Lead budgeting and forecasting and partner with GM to hit sales and EBITDA targets.
• Hold every team member accountable to the Goettl Way.

Skills

HVAC leadership

Strong communication

Organized and detail oriented

Problem solving under pressure

Tools

ServiceTitan

Samsara fleet tracking

Job description

Goettl is opening a brand-new HVAC market in San Marcos, TX and seeks an Operations Manager to build the local team from the ground up. You will recruit the founding staff, set safety and quality standards, shape the culture, and scale Goettl’s proven systems in service and installation work.

You will lead budgeting, forecasting, and department performance while partnering with leadership to achieve growth and EBITDA targets, all under the Goettl Way.