HVAC Maintenance Technician

HARTS PLUMBING & EXCAVATION LLC; Tacoma (WA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Company vehicle

Job summary

HARTS PLUMBING & EXCAVATION LLC is seeking an HVAC Maintenance Expert to perform preventative maintenance, inspections, and system enhancements on residential HVAC systems in Tacoma. You will communicate conditions to homeowners and present optional maintenance or service agreements, while meeting KPIs and supporting sales goals.

The role emphasizes customer service, efficient use of mobile tools, and safe vehicle operation.

Qualifications

• 1+ years of experience in residential HVAC maintenance.
• Valid Driver’s License with a clean driving record.
• Strong understanding of residential HVAC systems, preventative care, and maintenance procedures.
• Strong customer service, verbal/written communication, and time management skills with proficiency using mobile technology/iPads.

Responsibilities

• Preventative Maintenance: Perform routine maintenance on residential HVAC systems—including cleaning, lubricating, and adjusting components—to ensure peak performance and longevity.
• System Inspections: Conduct comprehensive whole-home HVAC evaluations to spot potential issues early and recommend proactive solutions.
• Customer Communication: Clearly explain system conditions to homeowners and present multi-option proposals for necessary cleanings, maintenance agreements, or enhancements.
• Performance & Sales: Meet and exceed KPIs, including customer satisfaction ratings, maintenance completion targets, and service agreement options.
• Tech & Communication: Utilize mobile devices, iPads, and industry software for scheduling, job tracking, and seamless communication with dispatch and customer service teams.
• Vehicle & Safety Maintenance: Keep assigned company service vehicle clean, safe, well-stocked, and regularly inspected.

Skills

Customer service

Verbal/written communication

Time management

Mobile technology

Tools

iPads

Mobile devices

Industry software

Job description

HVAC Maintenance ExpertLocation: Tacoma, WAPay Structure: Full-Time | $25 an hour + CommissionSchedule: Full-Time | Mon–Fri (Shifts between 6:30 AM – 6:00 PM or until complete)About Harts Plumbers, Electricians & HVACAt Harts, we are dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success stems from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.We are looking for an HVAC Maintenance Expert who is passionate about maximizing system efficiency and longevity while delivering an exceptional homeowner experience. In this role, you’ll perform thorough inspections, preventative maintenance, cleanings, and system enhancements using our proven Harts Service Process.Key ResponsibilitiesPreventative Maintenance: Perform routine maintenance on residential HVAC systems—including cleaning, lubricating, and adjusting components—to ensure peak performance and longevity.System Inspections: Conduct comprehensive whole-home HVAC evaluations to spot potential issues early and recommend proactive solutions.Customer Communication: Clearly explain system conditions to homeowners and present multi-option proposals for necessary cleanings, maintenance agreements, or enhancements.Performance & Sales: Meet and exceed key performance indicators (KPIs), including customer satisfaction ratings, maintenance completion targets, and service agreement options.Tech & Communication: Utilize mobile devices, iPads, and industry software for scheduling, job tracking, and seamless communication with dispatch and customer service teams.Vehicle & Safety Maintenance: Keep assigned company service vehicle clean, safe, well-stocked, and regularly inspectedWhy You’ll Love Working at HartsStarting pay at $25 and hour, plus commissionComprehensive Benefits: Medical, dental, and vision insuranceRetirement: 401(k) with 4% company matchGenerous Paid Time Off: 2 weeks vacation + 1 week sick leave + 6 paid holidaysPerks & Tools: Company vehicle, paid life insurance, employee discounts, and Costco membershipGrowth & Support: Career advancement opportunities, professional development assistance, and a winning team cultureHow to ApplyApply today at hartsservices.com/careers or email your resume to [e-mail] – We Care MorePosition QualificationsExperience: 1+ years of experience in residential HVAC maintenance.Driving Record: Valid Driver’s License with a clean driving record.Technical Knowledge: Strong understanding of residential HVAC systems, preventative care, and maintenance procedures.Skills: Strong customer service, verbal/written communication, and time management skills with proficiency using mobile technology/iPads.