HVAC Lead Generator - Retail Appointment Setter

McCrea Way; Pennsylvania, United States, Northern America, Americas; Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Company-Paid Life Insurance

Short-Term Disability (STD)

Paid Time Off (PTO)

Training and Professional Development

Job summary

The Lead Generator role at McCrea Heating & Air Conditioning Services, LLC. is based in Mechanicsburg, PA, with the primary work location in Mechanicsburg. You will engage retail customers, identify HVAC needs, promote services, and schedule appointments for equipment replacements or consultations.

Shifts include evenings and weekends; full-time or part-time options offered. Training provided to enhance product knowledge and sales skills.

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfortable approaching and engaging with customers in a retail environment.
• Friendly, outgoing, professional, and customer-focused demeanor.
• Self-motivated, dependable, and able to work independently.
• Reliable transportation to and from the assigned work location.
• Ability and willingness to learn company services, products, and lead-generation processes through training.
• Ability and willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Greet and engage retail customers in a friendly, professional, and approachable manner.
• Initiate conversations with customers to identify potential heating and cooling needs and interest in HVAC services.
• Promote McCrea Heating & Air Conditioning Services and educate customers on available HVAC services and solutions.
• Identify qualified sales opportunities and schedule appointments for HVAC consultations, equipment replacements, or upgrades.
• Work collaboratively with store personnel to maximize lead-generation opportunities and maintain a positive customer experience.
• Accurately record customer information, leads, and scheduled appointments in accordance with company procedures.
• Meet established lead-generation and appointment-setting goals.
• Participate in training to develop product knowledge, customer engagement, and sales skills.
• Assist with the setup, maintenance, and breakdown of promotional materials and displays as needed.
• Maintain a professional appearance and demeanor while representing the company positively while interacting with customers.
• Contribute ideas and feedback to improve lead-generation strategies and customer engagement.

Skills

Verbal communication

Retail customer service

Independent work

Flexible schedule

Reliability

Job description

The Lead Generator role at McCrea Heating & Air Conditioning Services, LLC. is based in Mechanicsburg, PA, with the primary work location in Mechanicsburg. You will engage retail customers, identify HVAC needs, promote services, and schedule appointments for equipment replacements or consultations.

Shifts include evenings and weekends; full-time or part-time options offered. Training provided to enhance product knowledge and sales skills.