HVAC Inside Sales Representative

Cindavi; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Flexible scheduling benefits

Professional development assistance

Job summary

Cindavi in Grand Rapids, MI is hiring an HVAC Inside Sales Representative to quote equipment, coordinate selections, and manage orders from inquiry to delivery. You’ll work with customers, engineers, manufacturers, and the outside sales team to ensure accurate proposals and on-time deliveries.

We seek someone with HVAC knowledge, bid-spec experience, and a proactive approach. The role offers growth toward outside sales, a team environment, and a comprehensive benefits package.

Qualifications

• Minimum 3 years HVAC equipment sales or related mechanical equipment experience.
• Understanding bid-spec processes and equipment sizing fundamentals.
• Ability to prepare accurate quotes and submittals for HVAC projects.

Responsibilities

• Prepare quotes, pricing, takeoffs, and submittals for HVAC systems (chillers, towers, boilers, pumps, air handlers).
• Review bid-spec projects and coordinate with engineers and outside sales for accurate selections.
• Manage customer orders from inquiry to delivery, tracking pricing, availability, lead times, and schedules.
• Source equipment and parts from manufacturers and vendors and coordinate order fulfillment.
• Support customers and outside sales with product information, pricing, and project coordination.
• Maintain quotes and project records while handling multiple requests and deadlines.

Skills

HVAC sales

Technical sales support

Bid-spec processes

Customer service

Communication

Organization

Independent work

MS Outlook

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

You know HVAC equipment, understand what goes into a good quote, and can keep projects moving without someone looking over your shoulder. Ready to put that experience to work in a role with real ownership and room to grow?

Job Summary

We're hiring an HVAC Inside Sales Representative to support our growing mechanical equipment business in Grand Rapids, MI. You'll work directly with customers, manufacturers, engineers, and our outside sales team to prepare quotes, coordinate equipment selections, manage orders, and keep projects moving from initial inquiry through delivery.

We specialize in fluid handling, filtration, and heat transfer equipment, including chillers, cooling towers, boilers, pumps, and air handling systems. We're looking for someone who already understands HVAC equipment and bid-spec projects, takes initiative, and enjoys solving technical challenges while building strong customer relationships.

This is an opportunity to expand your product expertise, work with an experienced team, and build toward a future outside sales role.

What You'll Do

• Prepare equipment quotes, pricing, takeoffs, and submittals for HVAC and mechanical systems, including chillers, cooling towers, boilers, pumps, and air handlers.
• Review bid-spec projects, interpret equipment requirements, and coordinate with engineers and outside sales representatives to ensure accurate selections and proposals.
• Manage customer orders from initial request through delivery, tracking pricing, availability, lead times, and shipment schedules while keeping customers informed.
• Work directly with manufacturers and vendors to source equipment and replacement parts, resolve technical questions, and coordinate order fulfillment.
• Support customers and outside sales teams with product information, equipment selection, pricing, and project coordination.
• Maintain accurate quotes, order records, and project documentation while managing multiple customer requests and deadlines.

What You'll Bring

• High school diploma or equivalent required.
• Minimum of 3 years of relevant experience, ideally 5–7 years in HVAC equipment sales, technical sales support, or related mechanical equipment applications.
• Working knowledge of commercial HVAC equipment, including chillers, cooling towers, boilers, and related systems.
• Understanding of equipment sizing fundamentals, technical specifications, and bid-spec processes.
• Ability to interpret project requirements, coordinate equipment selections, and prepare accurate quotes and submittals.
• Strong communication, organization, and customer service skills, with the ability to manage multiple priorities.
• Self-motivated, proactive approach to work, with the ability to operate independently and collaborate effectively with a team.
• Basic proficiency with Microsoft Outlook, Word, and Excel.

We offer an annual salary of $60,000–$80,000, along with health, dental, and vision insurance, a 401(k) plan, paid time off, flexible scheduling benefits, and professional development assistance.

• health, dental, and vision insurance
• a 401(k) plan
• paid time off
• flexible scheduling benefits
• professional development assistance

You’ll join an established, close-knit team with a reputation for technical expertise and long-term employee stability. As you expand your knowledge across multiple HVAC product lines, you’ll have opportunities to take on greater responsibility and potentially transition into outside sales.

If you’re ready to put your HVAC knowledge to work, take ownership of customer projects, and grow your career in technical sales, apply today and help us deliver the right solutions.