HVAC Inside Sales Pro — Build Relationships & Drive Solutions

Controls Center Inc; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Controls Center Inc. is seeking an Inside Sales Representative to build trusted customer relationships, quote and sell HVAC/R parts, and process orders efficiently.

The role requires product knowledge, strong communication, and time management in a fast-paced environment. You will handle returns, warranties, and related administrative tasks while supporting customers with timely, accurate information.

Qualifications

• High school diploma or GED required; related degree is a plus.
• 2 years of HVAC or related sales/service experience preferred.
• Ability to work in a fast-paced environment with strong customer service.

Responsibilities

• Develop meaningful relationships with customers to encourage trust and loyalty.
• Understand and demonstrate the product or service to the customer.
• Determine customer replacement HVAC/R parts as needed.
• Research and source products for customers using computer, catalog, telephone, or other resources to meet needs.
• Enter sales orders into the computer system.
• Balance cash drawers, create credit invoices, process orders and will-call.
• Process customer returns and warranties.
• Perform other job-related duties as assigned.

Skills

Customer service

Time management

Communication

Detail oriented

Inventory systems

HVAC knowledge

Education

High school diploma or GED

Related degree preferred

Tools

Inventory software

RF scanning

Computer systems

Job description

Controls Center Inc. is seeking an Inside Sales Representative to build trusted customer relationships, quote and sell HVAC/R parts, and process orders efficiently.

The role requires product knowledge, strong communication, and time management in a fast-paced environment. You will handle returns, warranties, and related administrative tasks while supporting customers with timely, accurate information.