HVAC Inside Sales Engineer — Customer & Quotation Specialist

Ambient Enterprises; Arizona; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) Plan

Paid time off

Paid holidays

Flexible scheduling

Job summary

Ambient Enterprises in Arizona is seeking a Sales Support specialist to help drive opportunities, strengthen customer relationships, and support a busy outside sales team. The role targets candidates with 2–4 years in sales, manufacturing, engineering, or HVAC and a proven ability to prepare quotations and follow up on active opportunities.

You will collaborate with outside sales engineers, suppliers, and internal teams, maintain CRM records, and assist with equipment selection and pricing using

Qualifications

• 2–4 years of experience in sales, manufacturing, engineering, HVAC, or a related technical environment.
• Experience working directly with customers and supporting a sales process is preferred.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Sales-minded with the ability to effectively follow up on opportunities and customer needs.
• Ability to manage multiple quotations, opportunities, and priorities simultaneously.
• Strong computer skills, especially Excel, and ability to learn manufacturer and supplier software.

Responsibilities

• Following up with customers on open proposals, previous quotations, and active sales opportunities to help drive opportunities toward successful close
• Supporting assigned Outside Sales Engineers with day-to-day sales activities, customer needs, and opportunity development
• Building and maintaining strong customer relationships through consistent verbal and written communication
• Maintaining and updating sales opportunities within the CRM Sales Tracker, including proposal status, customer follow-up, and next steps
• Preparing quotations based on customer requirements, equipment selections, and applicable pricing
• Advising customers on the appropriate application and selection of the equipment and systems we represent
• Using manufacturer and supplier selection software to configure equipment and assist with system design, equipment selection, and pricing
• Participating in customer visits, meetings, and other sales support activities as needed
• Identifying opportunities to support business development and strengthen existing customer relationships
• Supporting booking package preparation and coordinating project handoff activities once an opportunity converts to an order
• Collaborating with Outside Sales Engineers, fellow Inside Sales Engineers, manufacturers, and internal teams throughout the sales process
• Providing technical product support to customers and assisting with product-related questions
• Supporting the preparation of submittals and other sales-related documentation as needed
• Serving as back-up support for fellow Inside Sales Engineers when necessary

Skills

Communication

Relationship-building

Sales support

Attention to detail

Multi-tasking

Team collaboration

Tools

Excel

NetSuite

Job description

Ambient Enterprises in Arizona is seeking a Sales Support specialist to help drive opportunities, strengthen customer relationships, and support a busy outside sales team. The role targets candidates with 2–4 years in sales, manufacturing, engineering, or HVAC and a proven ability to prepare quotations and follow up on active opportunities.

You will collaborate with outside sales engineers, suppliers, and internal teams, maintain CRM records, and assist with equipment selection and pricing using