HVAC Inside Sales & Customer Support Pro

Lawrenceville; Lawrenceville (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

SRS Distribution Inc. is hiring an Inside Sales Professional in Lawrenceville, GA. The role focuses on serving customers, processing orders, locating parts, and supporting sales growth with strong product knowledge and teamwork.

The position requires 2+ years in customer service/sales, HVAC industry familiarity, and a valid driver's license. Occasional deliveries and after-hours duties are expected.

Qualifications

• High School Diploma or equivalent.
• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry, preferred.
• Proficient in computers, including Microsoft Office.
• Forklift experience.
• Possess a valid driver’s license.
• Maintain a satisfactory driving record as determined by Company Driver Policies.
• Meet federal and state requirements to operate the vehicle.

Responsibilities

• Process customer orders in person, by phone, fax, and e-commerce.
• Locate parts, equipment, and supplies from various sources.
• Support long-term relationships to promote sales growth.
• Assist in warehouse duties including forklift operation.
• Promote products, upgrades, and services.
• Provide technical support and problem solving.
• Identify prospective customers and relay to sales team.
• Maintain showroom shelves and product displays.
• Process warranties and perform cycle counts.
• Make occasional deliveries using a site vehicle.
• Participate in after-hours on-call duties and training.

Skills

Customer service

Sales experience

HVAC knowledge

Proficient with computers

Forklift experience

Driver’s license

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

SRS Distribution Inc. is hiring an Inside Sales Professional in Lawrenceville, GA. The role focuses on serving customers, processing orders, locating parts, and supporting sales growth with strong product knowledge and teamwork.

The position requires 2+ years in customer service/sales, HVAC industry familiarity, and a valid driver's license. Occasional deliveries and after-hours duties are expected.