Inside Sales Pro (HVAC) — Bonuses & Benefits

SRS Distribution Inc.; Lawrenceville (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Disability insurance

Job summary

SRS Distribution Inc. in Lawrenceville, GA is seeking an Inside Sales Professional to identify customer needs, answer questions, and drive product selections. You will assist with orders, coordinate deliveries, and support sales growth while delivering excellent service.

The role involves warehouse tasks, occasional site deliveries, and some after-hours on-call duties. HVAC experience and customer-service aptitude are valued assets for this position.

Qualifications

• High School Diploma or equivalent.
• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry, preferred.
• Proficient in computers, including Microsoft Office.
• Forklift experience.
• Possess a valid driver’s license.
• Maintain a satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under Company liability insurance policy.
• Meet federal and state requirements to operate the vehicle.

Responsibilities

• Process customer orders in person, by phone, fax, and e‑commerce.
• Locate parts, equipment, and supplies for customers.
• Support long-term customer relationships to promote sales growth.
• Assist in warehouse duties including pulling orders and stock putaway.
• Promote products, upgrades, and services to customers.
• Assist customers with technical support and problem solving.
• Identify prospective customers and relay to the sales team.
• Maintain showroom shelves and product displays.
• Process warranties.
• Perform cycle counts and assist inventory accuracy.
• Make occasional site deliveries.
• Participate in after-hours on-call and training.
• Work overtime as assigned.
• Work cooperatively with others.
• Comply with company policies.
• Maintain regular attendance.

Skills

Customer service

Sales experience

HVAC industry experience

Forklift experience

Driver’s license

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

SRS Distribution Inc. in Lawrenceville, GA is seeking an Inside Sales Professional to identify customer needs, answer questions, and drive product selections. You will assist with orders, coordinate deliveries, and support sales growth while delivering excellent service.

The role involves warehouse tasks, occasional site deliveries, and some after-hours on-call duties. HVAC experience and customer-service aptitude are valued assets for this position.