HVAC & Hydronics Tech Support | Design & Troubleshooting

Robertson Heating Supply Co.; Alliance (OH); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k with company match

Profit sharing

Paid holidays & vacation

Bonus earning potential

Job summary

Robertson Heating Supply Co. has an immediate opening in Alliance, OH for a Technical Support Specialist in our Engineering Department. The role supports HVAC and hydronics troubleshooting, pump sizing, radiant floor design, and load calculations, with occasional travel to other branches and Western PA.

The ideal candidate will have strong communication, MS Office skills, and the ability to train installers and technicians while handling admin duties and warranty support.

Qualifications

• Strong communication skills and ability to work in a team environment.
• Proficiency with Microsoft Excel, Word and Outlook for daily admin tasks.
• Willingness to travel to local job sites and between branches as needed.

Responsibilities

• Perform HVAC and hydronic troubleshooting and design calculations.
• Size pumps and lay out radiant floor heating systems.
• Conduct heat loss/heat gain calculations and project load analysis.
• Deliver training sessions for installers and field technicians.
• Handle administrative tasks: phones, emails, pricing and quotes.
• Coordinate with dealers, track issues, and assist warranty claims.
• Collaborate with branches and sales staff to support customers.

Skills

Great communication

Team player

Fast learner

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Robertson Heating Supply Co. has an immediate opening in Alliance, OH for a Technical Support Specialist in our Engineering Department. The role supports HVAC and hydronics troubleshooting, pump sizing, radiant floor design, and load calculations, with occasional travel to other branches and Western PA.

The ideal candidate will have strong communication, MS Office skills, and the ability to train installers and technicians while handling admin duties and warranty support.