HVAC Front Office Specialist — Customer Service Pro

MPSW; El Paso (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

A HVAC solutions provider based in El Paso, TX is looking for a Front Office Administrator. The role emphasizes customer service and requires proficiency in Microsoft applications. The ideal candidate has five years of experience in a fast-paced, high-call volume environment. Responsibilities include answering phones, maintaining schedules, sorting mail, and ordering supplies. Strong organizational skills and the ability to multi-task are essential. Physical demands include some lifting and moving of office supplies.

Qualifications

• Five years of experience in a high-volume phone call environment.
• Proficient in Microsoft office applications.
• Experience in HVAC, Mechanical Contracting, Engineering, or Construction is a plus.

Responsibilities

• Answer phones and assist customers directly.
• Maintain conference room scheduling.
• Sort and distribute mail daily.
• Order office supplies as needed.
• Provide clerical and administrative support.

Skills

Customer service skills

Strong organizational skills

Ability to multi-task

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A HVAC solutions provider based in El Paso, TX is looking for a Front Office Administrator. The role emphasizes customer service and requires proficiency in Microsoft applications. The ideal candidate has five years of experience in a fast-paced, high-call volume environment. Responsibilities include answering phones, maintaining schedules, sorting mail, and ordering supplies. Strong organizational skills and the ability to multi-task are essential. Physical demands include some lifting and moving of office supplies.