HVAC Field Service Technician – Data Center Specialist

Schneider Electric; Las Vegas (NV); Vor Ort; USD 68.000 - 102.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Zusammenfassung

Schneider Electric’s Field Service Representatives play a critical role in servicing critical data center equipment for the U.S. Services team.

The role involves on-site repair, startup, preventive maintenance, and field modifications, with travel as needed for local or national support. You will complete service and expense reports, collaborate with partners and support teams, and participate in ongoing product training.

Qualifikationen

• Associate degree or similar in HVAC/R, electronic or electrical discipline or military training equivalence.
• 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment.
• 2+ years in Field Services or equivalent industry experience.
• EPA Universal Certification.
• Safe driving and vehicle operations skills.
• Skilled at utilizing test and diagnostic equipment.
• Experience reading and interpreting schematics, drawings, and theory of operation manuals.
• Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• Movement of service equipment weighing up to 50 pounds.

Aufgaben

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment.
• Problem solving with customers, electricians, sales partners, technical support, District Service.
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets.
• Coordination with Manager or Regional Service Director to resolve escalated issues.
• Continuous learning and training on various products in the field and classroom.

Kenntnisse

Field service repair

Customer service

Problem solving

Reading schematics

Writing service reports

Ausbildung

Associate degree or technical training in HVAC/R or electronics

Tools

Test and diagnostic equipment

Schematics interpretation

Jobbeschreibung

Schneider Electric’s Field Service Representatives play a critical role in servicing critical data center equipment for the U.S. Services team.

The role involves on-site repair, startup, preventive maintenance, and field modifications, with travel as needed for local or national support. You will complete service and expense reports, collaborate with partners and support teams, and participate in ongoing product training.