HVAC Field Service Supervisor & Projects Lead

Vertiv Co; Red Oak (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Vertiv seeks a senior field service supervisor in the United States to lead field service teams, oversee troubleshooting of mechanical cooling and control systems, and manage projects from estimation to reporting. You will support a defined territory, mentor technicians, and interface with clients to ensure service excellence.

This role requires extensive HVAC knowledge, safety compliance, and the ability to coordinate large turnkey projects with travel and on-site consultations as needed.

Qualifications

• Graduate of HVAC technical school, apprenticeship or military equivalent with 9 years minimum same or similar work experience.
• Knowledge of refrigeration systems, electrical systems, temperature controls, and overall HVAC expertise.
• Strong knowledge of electrical power theory and safety procedures.
• Familiar with OSHA and NFPA standards.
• Ability to read electrical one-line diagrams and hydronic circuit diagrams.
• Ability to provide technical assistance via telephone to internal/external customers.
• Provide on-site customer consultation and present as an expert in the field.
• Excellent analytical, problem-solving and communication skills (verbal and written).
• Able to manage customer expectations during stressful situations.
• Strong supervisory, organizational and management skills; good business judgment.
• Strong computer skills including Word, internet research and operation of test equipment.
• Willing to work flexible hours, weekends, holidays and night work.

Responsibilities

• Supervise, train and assist field service engineers and technicians; oversee all aspects of field service in the area.
• Perform complex troubleshooting, tests, inspections, and appraisals of mechanical cooling systems and controls.
• Lead large projects such as turnkey installations, commissioning of data center cooling, surveys and consultations.
• Develop tests and inspections in new field service areas.
• Estimate jobs, prepare proposals, schedule work, prepare reports and plan manpower.
• Write detailed end-of-project reports and process job billing.
• Interact with clients and contribute to business development activities.

Education

HVAC technical education or equivalent (apprenticeship or military) with 9+ years experience

Job description

Vertiv seeks a senior field service supervisor in the United States to lead field service teams, oversee troubleshooting of mechanical cooling and control systems, and manage projects from estimation to reporting. You will support a defined territory, mentor technicians, and interface with clients to ensure service excellence.

This role requires extensive HVAC knowledge, safety compliance, and the ability to coordinate large turnkey projects with travel and on-site consultations as needed.