HVAC Field Service Supervisor — Lead Tech & Operations

Energy Jobline ZR; D'Lo (MS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Professional development

Certification assistance

Job summary

Upchurch is seeking an HVAC Field Service Supervisor to lead a team of service technicians across the Southeast. You will oversee daily field operations, schedule demand service calls and preventive maintenance, and manage assigned customer accounts and work orders while upholding safety and quality standards.

Ideal candidates have 4–6 years HVAC experience, at least 2 in a supervisory role, a valid HVAC license, EPA certification, and strong leadership and communication skills.

Qualifications

• 4–6 years HVAC experience with at least 2 in supervision.
• Valid HVAC license and EPA certification required.
• Strong leadership and customer service skills.

Responsibilities

• Supervise, mentor, and support HVAC service technicians.
• Schedule and coordinate daily service calls and preventative maintenance.
• Manage assigned customer accounts, open work orders, and PM task lists.
• Ensure high-quality workmanship and compliance with codes and company standards.
• Provide advanced technical support and troubleshooting.
• Handle customer concerns, escalations, and communication.
• Monitor labor, productivity, and service profitability.
• Maintain tools, vehicles, and inventory for field operations.
• Promote and enforce safety policies, OSHA/EPA compliance, and proper PPE use.

Skills

HVAC experience

Supervisor experience

Leadership

Customer service

Dispatch software

EPA certification

Education

HVAC license

Tools

Dispatch software

Job description

Upchurch is seeking an HVAC Field Service Supervisor to lead a team of service technicians across the Southeast. You will oversee daily field operations, schedule demand service calls and preventive maintenance, and manage assigned customer accounts and work orders while upholding safety and quality standards.

Ideal candidates have 4–6 years HVAC experience, at least 2 in a supervisory role, a valid HVAC license, EPA certification, and strong leadership and communication skills.