HVAC Field Resource Coordinator

CFO Trane U.S. Inc.-CFO; Milwaukee (WI); On-site; USD 67,000 - 86,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Family building benefits

Job summary

Trane Technologies in Milwaukee, WI is seeking a role to coordinate service resources, dispatches, and project staffing with Project Managers and HVAC field supervisors. You will schedule personnel, materials, and subcontractors to meet project needs and ensure timely completion within financial standards.

The position requires a college or technical degree with related experience (or five years with a HS diploma) and strong customer service, organizational, and communication skills.

Qualifications

• Certificate/degree from college or technical school with three (3) years related experience and/or training; or minimum of five (5) years of related experience and/or training with HS Diploma/GED.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Strong attention to detail and enjoy working in fast paced environment.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.
• Familiarity with Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

Responsibilities

• Coordinate service resources, dispatches and assigns team members to project.
• Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interact and communicate with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
• Coordinate operations interaction with the Parts Department and Acquisition, as necessary.
• Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generate work orders, review project paperwork, forward project paperwork to Project Administrators, and generate various reports.

Skills

Customer service

Organized

Multitasking

Attention to detail

Communication

Education

College/technical degree or HS diploma with experience

Tools

Word

Excel

Outlook

Windows

Job description

Trane Technologies in Milwaukee, WI is seeking a role to coordinate service resources, dispatches, and project staffing with Project Managers and HVAC field supervisors. You will schedule personnel, materials, and subcontractors to meet project needs and ensure timely completion within financial standards.

The position requires a college or technical degree with related experience (or five years with a HS diploma) and strong customer service, organizational, and communication skills.