HVAC Field Operations Manager

Strada Services; Simpsonville (SC); Hybride; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Paid Time Off (PTO) start Day 1

Comprehensive Benefits Package

401(k) Program

Life Insurance

Résumé du poste

Strada Services is seeking an HVAC Manager to lead field operations, oversee safety, and ensure efficient service delivery. Responsibilities include managing labor, inventory, and fleet, while aligning with company goals and customer satisfaction.

The role requires strong leadership, knowledge of codes and permitting, and excellent communication. Training and advancement opportunities are provided within a growing residential service operation.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum five years’ managerial/technical or sales experience in residential service operations.
• Knowledge of industry service requirements for residential and light commercial.

Responsabilités

• Oversee expenses, including labor costs, inventory, and fleet.
• Responsible for facilities management, vehicle inspections, maintenance, and repair to protect company assets.
• Ensure inventory practices with proper consumption and safeguarding of parts/materials.
• Coordinate with other departments to meet objectives effectively.
• Oversee OSHA safety compliance, including training and audits.
• Conduct incidents investigations and implement corrective actions.
• Evaluate schedules to cover customer needs and maximize growth while maintaining profit margins.
• Ensure licensing, codes, and permits compliance.
• Manage and develop service staff including hiring, performance management, and discipline.
• Provide feedback and training to increase performance.
• Conduct weekly meetings and direct work assignments to maximize production.
• Review service tickets for proper reporting and documentation.
• Conduct site surveys and ride-alongs with technicians.
• Assist dispatch to assign appropriate technicians and ensure timely arrival/completion.
• Review customer satisfaction daily and resolve issues promptly.
• Participate in company training classes.
• Perform other duties as assigned.

Connaissances

Electrical systems

Analytical skills

Communication skills

Customer service

Goal achievement

Codes & permits

Driver's license

Safety compliance

Formation

High school diploma or equivalent

Associate degree preferred

Outils

Microsoft Office

Description du poste

Strada Services is seeking an HVAC Manager to lead field operations, oversee safety, and ensure efficient service delivery. Responsibilities include managing labor, inventory, and fleet, while aligning with company goals and customer satisfaction.

The role requires strong leadership, knowledge of codes and permitting, and excellent communication. Training and advancement opportunities are provided within a growing residential service operation.