HVAC Field Technical Lead

Glendale Heating and Air Conditioning; Washington (District of Columbia); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

3-Day Weekends

4/10 Schedule

Paid training and certifications

Leadership development opportunities

Company vehicle

Modern technology (ServiceTitan)

Job summary

Glendale Heating & Air Conditioning in Burien, WA is seeking an experienced Field Technical Lead to coach and mentor our service technicians while solving complex HVAC issues. This leadership role blends hands-on field work with developing the next generation of HVAC professionals, ensuring customer satisfaction and technical excellence.

You will guide technicians, set high standards, and drive ongoing training initiatives, all within a family-owned company with a long-standing local reputation.

Qualifications

• 10+ years of residential HVAC service experience.
• Washington State 06A Electrical License required.
• Expert-level troubleshooting and diagnostics.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and interpersonal skills.
• EPA Certification and clean driving record.
• Professional appearance and customer focus.
• Ability to teach and develop technicians of varying skill levels.
• Positive attitude and commitment to continuous improvement.

Responsibilities

• Provide technical leadership and field support to service technicians.
• Coach and mentor developing technicians through ride-alongs and training.
• Troubleshoot complex HVAC systems and assist with diagnostics.
• Lead by example with professionalism and quality workmanship.
• Establish and maintain technical standards and best practices.
• Support ongoing training initiatives and technical development programs.
• Communicate effectively with customers, team members, and management.
• Foster continuous learning, accountability, and teamwork.
• Serve as a trusted resource for technical questions and field problem-solving.

Skills

HVAC experience (10+ years)

Leadership & mentoring

Advanced troubleshooting

Effective communication

EPA Certification

Clean driving record

Professional appearance

Customer-focused

Teaching/mentoring

Continuous improvement mindset

Education

Washington State 06A Electrical License

Residential HVAC certification

Tools

ServiceTitan

Electrical diagnostic tools

Job description

Field Technical Lead - Burien, WA

Schedule: 4/10 (Wednesday–Saturday)

Enjoy a 3-Day Weekend Every Week.

This Isn't Just Another HVAC Job — It's a Leadership Opportunity

If you're a highly skilled HVAC professional who takes pride in developing others, this is your opportunity to make a lasting impact. We're a 3rd-generation, family-owned HVAC company built on decades of craftsmanship, integrity, and doing right by both our customers and our team. As we continue to grow, we're looking for a seasoned Field Technical Lead who can help elevate our service team by coaching, mentoring, and developing the next generation of HVAC technicians. This role is perfect for a technician who enjoys solving complex technical challenges— but finds even greater satisfaction in helping others succeed.

We Believe In:

• Doing work you’re proud of
• Treating people with respect
• Investing in our people and their growth
• Building leaders from within
• Creating a culture where teamwork, accountability, and excellence thrive

The Role — Lead by Example, Teach by Experience

As our Field Technical Lead, you'll be more than a technician—you'll be a coach, mentor, trainer, and trusted technical resource for our team. You'll work alongside younger technicians in the field, helping them sharpen their troubleshooting skills, improve customer communication, and develop into exceptional HVAC professionals.

What You’ll Do:

• Provide technical leadership and field support to service technicians
• Coach and mentor developing technicians through ride-alongs, training, and hands‑on instruction
• Troubleshoot complex HVAC system issues and assist with difficult diagnostics
• Lead by example through professionalism, quality workmanship, and integrity
• Help establish and maintain technical standards and best practices
• Support ongoing training initiatives and technical development programs
• Communicate effectively with customers, team members, and management
• Foster a culture of continuous learning, accountability, and teamwork
• Serve as a trusted resource for technical questions and field problem-solving

What Makes You a Strong Fit

You're not just a great technician—you enjoy helping others become great technicians too.

Required Qualifications

• 10+ years of residential HVAC service experience
• Washington State 06A Electrical License (Administrator preferred)
• Expert-level troubleshooting and diagnostic abilities
• Strong leadership, coaching, and mentoring skills
• Excellent communication and interpersonal skills
• EPA Certification
• Clean driving record
• Professional appearance and customer-focused mindset
• Ability to teach, motivate, and develop technicians of varying skill levels
• Positive attitude and commitment to continuous improvement

Ideal Candidate

• Enjoys sharing knowledge and developing others
• Respected technical expert among peers
• Patient, approachable, and team-oriented
• Leads through influence, not ego
• Takes pride in helping both customers and coworkers succeed

Why This Opportunity Stands Out

• 3-Day Weekends — Every Week
• A consistent 4/10 schedule means more time for family, hobbies, travel, and enjoying life outside of work.
• Competitive Compensation for Experienced Leaders
• Opportunity to Shape the Future of Our Team
• Continuous Growth & Development
• Paid training and certifications
• Leadership development opportunities
• Advanced technical training
• Support for professional growth and licensing advancement
• A Team That Actually Feels Like One
• Tight-knit, supportive crew
• Family‑owned values with long‑term stability
• Recognition for great work
• Team events and company celebrations
• Leadership that values your input and expertise
• A culture centered around respect, professionalism, and growth
• Set Up to Succeed
• Company vehicle
• Modern technology and tools, including ServiceTitan
• Dedicated support team
• Clear systems and expectations
• Strong reputation built since 1938
• Be Part of Something Meaningful
• Join a company where your experience truly matters—not only to our customers, but to the technicians who will learn from your knowledge and leadership

Company Description

Glendale Heating & Air Conditioning is Washington’s leader in home comfort. Looking for a great place to work? You’re in the right place! We are always seeking customer-focused professionals to help us serve our large and rapidly growing customer base. For over 87 years, Glendale Heating & Air Conditioning has provided homeowners throughout Puget Sound with exceptional heating and air conditioning services. We remain family‑owned and operated by the same family who started our company, continuing a legacy of commitment and excellence.