HVAC District Tech Support – Field Trainer

Rheem Manufacturing Company; Nebraska; On-site; USD 82,000 - 132,000; Full time

Job summary

The District Technical Support/Sales Representative at Rheem will provide HVAC technical advice and training to distributors and dealers across the Upper Midwest. This field-based role requires strong technical knowledge, excellent communication, and the ability to train others on installation, operation, and service of Rheem products.

Travel ~50% and proximity to a major US airport are required. A technical degree and 5+ years HVAC experience are expected, with a focus on customer support and

Qualifications

• Associates degree in technical field
• 5+ years direct HVAC or industry experience
• Excellent verbal and written communication skills. Ability to present training to large groups.
• Computer literate
• Must be able to full perform physical functions of this role, including the ability to lift up to 50 pounds, crawl, and climb.
• Ability to travel roughly 50% of the time.

Responsibilities

• Provide advice regarding routine product installation along with service issues and refer more complex potential buyer’s questions to higher levels.
• Assist field organization with rapid and accurate responses to all sales target’s technical product inquiries.
• Maximize customer, distributor, and dealer sales by training and promoting the Company’s product installation methods, product service and diagnostic methods, and new product introduction.
• Communicate feedback from customers on any product problems, modifications, and alterations so as to help improve the overall image and quality of the Division’s products. Perform other duties as required.

Skills

HVAC Experience

Technical Training

Customer Focus

Communication Skills

Travel Ability

Computer Literacy

Education

Associates degree in technical field

Job description

The District Technical Support/Sales Representative at Rheem will provide HVAC technical advice and training to distributors and dealers across the Upper Midwest. This field-based role requires strong technical knowledge, excellent communication, and the ability to train others on installation, operation, and service of Rheem products.

Travel ~50% and proximity to a major US airport are required. A technical degree and 5+ years HVAC experience are expected, with a focus on customer support and