HVAC Dispatcher

Aksarben Heating, Air Conditioning, Plumbing; Rock Hill (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in HVAC and plumbing services is seeking a Dispatch Coordinator in Rock Hill, SC. This full-time role involves managing service technician dispatch, coordinating schedules, and ensuring customer needs are met efficiently. The ideal candidate will have strong communication skills, local area knowledge, and prior experience in dispatch or call centers. Enjoy competitive pay, weekly pay via direct deposit, and a range of benefits including medical, dental, and 401(k) with company match.

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong team culture

Career growth within a national service network

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Flexibility to work assigned shifts and weekend rotations as needed.

Responsibilities

• Ensure service technicians are dispatched efficiently.
• Manage call flow and coordinate scheduling.

Skills

Communication

Local Area Knowledge

Tools

Microsoft Office

Multi-line Phone Systems

Job description

Company Name

Brothers Heating, Cooling, Plumbing

Overview

Pay: $16 - $19 per hourSchedule: Tuesday and Thursday 11am-8pm

Saturday and Sunday 7am-8pm.Full-time, year-round work

Brothers Heating, Cooling, Plumbing, part of the ARS family of brands, provides HVAC and plumbing services. We serve customers in the state of South Carolina with reliable, professional service. Since 1985, we’ve focused on quality workmanship and customer care, backed by ARS’s national strength.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.