HVAC Dispatch Specialist: Schedule, Routes & Customer Care

Jobtailor; Buda (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor is seeking a Dispatch Coordinator to efficiently assign service calls and coordinate technicians’ daily routes in a fast-paced environment. You will communicate appointment details and ensure professional customer service, acting as the liaison between customers and technicians.

Responsibilities include workload distribution, follow-up coordination, learning dispatch systems, and providing backup support when the Branch Manager is absent. On-call rotation may be required.

Job description

Jobtailor is seeking a Dispatch Coordinator to efficiently assign service calls and coordinate technicians’ daily routes in a fast-paced environment. You will communicate appointment details and ensure professional customer service, acting as the liaison between customers and technicians.

Responsibilities include workload distribution, follow-up coordination, learning dispatch systems, and providing backup support when the Branch Manager is absent. On-call rotation may be required.