HVAC Dispatch Specialist: Master Scheduler & Communicator

Sol Aire Air Conditioning; Sanford, Northern (FL, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Real career advancement opportunities

Ongoing training and development

Owner-led local company

Job summary

Sol Aire Air Conditioning in Sanford, FL seeks an organized Service Dispatch Coordinator to manage daily service operations. You will coordinate technicians, communicate with customers, and ensure timely parts and scheduling across the team.

The role emphasizes clear communication, strong organization, and the ability to adapt to changing priorities in a fast-paced environment. HVAC or service-industry experience is a plus.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask and manage changing priorities.
• Attention to detail and follow-through.
• Experience communicating with customers, technicians, vendors, and management.
• HVAC, home-service, dispatch, or service-industry experience preferred.

Responsibilities

• Coordinate and dispatch technicians based on schedule, location, priority, and customer needs.
• Communicate with customers regarding appointments and updates.
• Maintain clear communication between technicians, office staff, and management.
• Order and track HVAC parts, equipment, and materials.
• Adjust schedules as calls and priorities change.
• Follow up on outstanding parts orders.
• Maintain accurate job notes and scheduling information.
• Provide updates on schedules and issues to management.
• Support the service team to ensure timely, professional service.

Skills

Communication

Organization

Multitasking

Attention to detail

Customer interaction

Scheduling

Job description

Sol Aire Air Conditioning in Sanford, FL seeks an organized Service Dispatch Coordinator to manage daily service operations. You will coordinate technicians, communicate with customers, and ensure timely parts and scheduling across the team.

The role emphasizes clear communication, strong organization, and the ability to adapt to changing priorities in a fast-paced environment. HVAC or service-industry experience is a plus.