HVAC Dispatch & Service Scheduler

Energy Jobline ZR

West Chester (Chester County)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Paid time off

Paid holidays and growth opportunities

Job summary

Chester County Fuel is seeking an HVAC Dispatcher to organize and coordinate HVAC service, fuel deliveries, and daily office operations. You will support technicians and customers, ensuring timely service and effective communication in a fast-paced, family-owned environment.

The role offers a competitive salary with full health benefits, paid time off, and holidays, plus growth opportunities.

Qualifications

Clear and effective communication with customers and team members.
Ability to manage multiple tasks and priorities in a fast-paced setting.
Strong organizational skills to maintain records and inventory.
Proficiency with scheduling software and basic computer applications.
Resolve conflicts and service issues with a customer-first mindset.
Experience optimizing routes for efficiency and prioritizing urgent requests.

Responsibilities

Coordinate daily schedules for HVAC technicians and deliveries to customers.
Communicate with customers to address service requests and provide updates.
Monitor and manage inventory levels for service calls.
Collaborate with the service team to prioritize urgent requests and optimize routes.
Maintain accurate records of calls, interactions, and technician assignments.
Facilitate clear communication between office and field staff to ensure smooth operations.