Hvac Dispatcher in West Chester

Energy Jobline ZR; West Chester (Chester County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays and growth opportunities

Job summary

Chester County Fuel is seeking an HVAC Dispatcher to organize and coordinate HVAC service, fuel deliveries, and daily office operations. You will support technicians and customers, ensuring timely service and effective communication in a fast-paced, family-owned environment.

The role offers a competitive salary with full health benefits, paid time off, and holidays, plus growth opportunities.

Qualifications

• Clear and effective communication with customers and team members.
• Ability to manage multiple tasks and priorities in a fast-paced setting.
• Strong organizational skills to maintain records and inventory.
• Proficiency with scheduling software and basic computer applications.
• Resolve conflicts and service issues with a customer-first mindset.
• Experience optimizing routes for efficiency and prioritizing urgent requests.

Responsibilities

• Coordinate daily schedules for HVAC technicians and deliveries to customers.
• Communicate with customers to address service requests and provide updates.
• Monitor and manage inventory levels for service calls.
• Collaborate with the service team to prioritize urgent requests and optimize routes.
• Maintain accurate records of calls, interactions, and technician assignments.
• Facilitate clear communication between office and field staff to ensure smooth operations.

Skills

Communication

Multitasking

Organization

Scheduling software

Conflict resolution

Route optimization

Job description

Job DescriptionJob Description

Behind every great service company is someone who keeps everything moving.

Chester County Fuel is looking for an HVAC Dispatcher who thrives on organization, communication, and problem-solving. In this role, you'll manage and help coordinate HVAC service, fuel deliveries, customer requests, and daily office operations to ensure our technicians and customers are supported every step of the way.

If you enjoy working in a fast-paced environment, take pride in keeping things organized, and want to be part of a respected, family-owned company, we'd love to meet you.

What's in it for you?

• $45,000–$55,000 annual basic salary




• Complete health benefits

• Paid Time Off




• Paid holidays and growth opportunities

Compensation:

$45,000 - $55,000 based on experience

Responsibilities:

• Coordinate daily schedules for HVAC technicians, ensuring timely service and delivery to our valued customers.


• Communicate effectively with customers to address their service requests and provide updates on job status.


• Monitor and manage inventory levels to ensure all necessary equipment and supplies are available for service calls.


• Collaborate with the service team to prioritize urgent requests and optimize routes for efficiency.


• Maintain accurate records of service calls, customer interactions, and technician assignments in our system.


• Facilitate clear communication between the office and field staff to ensure seamless operations.


• Assist in resolving any scheduling conflicts or service issues that arise, maintaining a customer-first approach at all times.

Qualifications:

• Ability to communicate clearly and effectively with both customers and team members.




• Proven track record of managing multiple tasks and priorities in a fast-paced setting.




• Strong organizational skills to maintain accurate records and manage inventory levels.




• Proficiency with scheduling software and basic computer applications.




• Ability to resolve conflicts and service issues with a customer-first mindset.




• Experience in optimizing routes for efficiency and prioritizing urgent requests is a plus.

About Company

We proudly served homeowners for decades by providing dependable heating, cooling, and fuel services. At Chester County Fuel, we're committed to delivering exceptional customer experiences while fostering a workplace built on teamwork, respect, and long-term career growth.