HVAC Dispatch & Office Operations Coordinator

Viewpoint, Inc.; Linthicum (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay based on experience

Medical, Dental, and Vision insurance

Paid vacation and Federal holidays

401(k) with company match

Career growth opportunities

Job summary

Thermal Concepts, LLC is seeking an Office Coordinator / Dispatcher to support daily office operations and coordinate dispatch for service technicians. The ideal candidate will handle reception, communications, and administrative tasks while ensuring efficient scheduling and routing for field technicians.

You will work closely with management to maintain accurate records, manage supplies, and support logistics for daily operations in a fast-paced HVAC environment.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities required.
• Excellent verbal and written communication skills needed.
• Prior dispatch or scheduling experience in HVAC/field service preferred.

Responsibilities

• Manage daily office operations to keep a professional, efficient environment.
• Greet visitors and assist customers and vendors professionally.
• Answer calls, route messages, and respond to inquiries.
• Handle mail, deliveries, and office correspondence; track inventory.
• Order and maintain office supplies and monitor expenses.
• Coordinate meetings, travel, and office events.
• Provide support to senior leadership.

Skills

MS Office

Organizational skills

Multitasking

Communication skills

Customer service

Education

High school diploma

Associate degree in Business Administration

Tools

Scheduling software

CRM systems

Dispatch platforms

Job description

Thermal Concepts, LLC is seeking an Office Coordinator / Dispatcher to support daily office operations and coordinate dispatch for service technicians. The ideal candidate will handle reception, communications, and administrative tasks while ensuring efficient scheduling and routing for field technicians.

You will work closely with management to maintain accurate records, manage supplies, and support logistics for daily operations in a fast-paced HVAC environment.