HVAC Dispatch & Field Operations Lead

Axis Portable Air LLC; Ashburn (VA); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Owner profit units $10k/year

401(k) with 5% match

Paid time off 2 weeks

Job summary

Axis Portable Air LLC is seeking a Branch Coordinator to support sales, manage dispatch and oversee field operations. The role involves scheduling, coordinating with customers, and ensuring timely delivery and installation of HVAC equipment.

You will lead safety practices while driving customer satisfaction and branch performance. The position requires 1+ year in operations or dispatch within HVAC or related fields, strong organizational and communication skills, and a willingness to travel and

Qualifications

• 1+ year experience in operations, dispatch or leadership in HVAC/mechanical/service industries
• Dispatch, scheduling and resource allocation experience to meet customer demands
• Familiarity with HVAC or mechanical equipment is a plus
• Strong communication and problem‑solving in customer relationships

Responsibilities

• Support Sales Activity: Create quotes and proposals; communicate ETAs; organize meetings between sales and operations.
• Manage Daily Dispatch: Schedule and dispatch routes; maximize productivity and resources.
• Safety and Compliance: Enforce safety protocols and lead weekly training.
• Contract Management: Use systems to ensure contract accuracy with AR/finance teams.
• Load, Deliver & Install Equipment: Route to various sites; possible long drives or overnight stays.

Skills

Experience

Dispatch skills

Tech knowledge

Customer service

Org skills

Tech proficiency

Safety focus

Clean driving

DOT card

Growth mindset

Tools

Microsoft Office

Operational software

Job description

Axis Portable Air LLC is seeking a Branch Coordinator to support sales, manage dispatch and oversee field operations. The role involves scheduling, coordinating with customers, and ensuring timely delivery and installation of HVAC equipment.

You will lead safety practices while driving customer satisfaction and branch performance. The position requires 1+ year in operations or dispatch within HVAC or related fields, strong organizational and communication skills, and a willingness to travel and