HVAC CSR & Dispatcher — Customer Care & Scheduling

Hunter Super Techs - TurnPoint; Crystal River (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Vacation 1 week

Health insurance

Dental/Vision Insurance

Paid holidays

Job summary

Aire Serv is seeking a Customer Service Representative & Dispatcher in Crystal River, FL. You will handle service requests, schedule appointments, assign daily work, and respond to customer concerns while upholding our values of respect and integrity.

The role requires strong communication, detail orientation, and the ability to manage multiple tasks. A friendly, proactive attitude and teamwork will help you thrive in a fast-paced environment.

Qualifications

• Administrative experience preferred.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude and team player mindset.
• General computer knowledge including Microsoft Office.
• Typing skills are a plus.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Scheduling appointments.
• Assigning daily work/calls to other team members.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls and respond to customer complaints.
• Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Administrative experience

Communication skills

Attention to detail

Positive attitude

Team player

MS Office

Typing skills

Tools

Microsoft Office

Job description

Aire Serv is seeking a Customer Service Representative & Dispatcher in Crystal River, FL. You will handle service requests, schedule appointments, assign daily work, and respond to customer concerns while upholding our values of respect and integrity.

The role requires strong communication, detail orientation, and the ability to manage multiple tasks. A friendly, proactive attitude and teamwork will help you thrive in a fast-paced environment.