Customer Service & Dispatch Specialist

Aire Serv; Melbourne (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

IRA match

Paid Vacation

Paid Holidays

Positive work environment

Job summary

Aire Serv is seeking a Customer Service Representative/Dispatcher to join our team and be the first point of contact for customers. You will handle service requests, manage scheduling, and assist with customer communications to ensure satisfaction.

The role emphasizes accuracy, timely responses, and teamwork within a positive work environment. Health benefits and a supportive culture are highlighted as key parts of our employment experience.

Qualifications

• Minimum two years admin experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Proficient computer skills, including Microsoft Office.
• Typing skills are a plus.

Responsibilities

• Receive incoming calls in professional, timely and courteous manner.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls, and respond to customer complaints.
• Maintain office operations and procedures, preparing and reviewing purchase orders.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Admin experience

Communication skills

Data entry

Team player independent

Microsoft Office

Typing skills

Tools

Microsoft Office

Job description

Aire Serv is seeking a Customer Service Representative/Dispatcher to join our team and be the first point of contact for customers. You will handle service requests, manage scheduling, and assist with customer communications to ensure satisfaction.

The role emphasizes accuracy, timely responses, and teamwork within a positive work environment. Health benefits and a supportive culture are highlighted as key parts of our employment experience.