HVAC Counter Sales Specialist — Growth & ESOP Benefits

Dakota Supply Group; Aberdeen (SD); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

ESOP ownership

Training & development

Competitive compensation

PTO

Extended medical leave

Medical/dental/vision

Life insurance

Disability coverage

HSA with employer contribution

Parental leave

Job summary

Dakota Supply Group (DSG) is hiring an HVAC Counter Sales Associate in Aberdeen, SD. This full-time, hourly role serves customers at the City Desk, processes orders, and assists with warehouse duties as needed.

You will provide product guidance, quotes, and technical support while maintaining an organized counter and accurate inventory, enabling excellent service for residential and commercial HVAC customers.

Qualifications

• Two or more years of college or technical school in HVAC or related field.
• 3-5 years field experience in residential/commercial HVAC products.
• Excellent relationship building and communication skills.
• Detail-oriented with ability to multi-task.
• Strong listening skills to determine customer needs.
• Problem solving, project management, and analytical skills.
• Proficient with computers; ERP systems experience preferred (Eclipse).
• Ability to plan, prioritize and organize work.

Responsibilities

• Serve as the primary facilitator for customer orders at the City Desk.
• Assist customers with product inquiries.
• Write and fill orders accurately and in a timely manner.
• Generate customer quotations and follow up as necessary.
• Provide troubleshooting and technical support.
• Collaborate with sales team to resolve customer service issues.
• Restock the counter area according to product brand and location.
• Monitor product inventory and cull damaged product.
• Maintain a clean and appealing counter display area.
• Identify and encourage the sale of additional products as applicable.
• Perform other duties as assigned.

Skills

Product knowledge

Technical knowledge

Relationship skills

Interpersonal skills

Communication skills

Attention to detail

Multi-tasking

Active listening

Problem solving

Project management

Analytical skills

ERP systems

Time management

Education

Two+ years college/technical school

3-5 years field HVAC experience

Tools

Eclipse ERP

Job description

Dakota Supply Group (DSG) is hiring an HVAC Counter Sales Associate in Aberdeen, SD. This full-time, hourly role serves customers at the City Desk, processes orders, and assists with warehouse duties as needed.

You will provide product guidance, quotes, and technical support while maintaining an organized counter and accurate inventory, enabling excellent service for residential and commercial HVAC customers.