Plumbing & HVAC Counter & Inside Sales Specialist

Dsg-108ea1e0; Pierre (SD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Employee Ownership (ESOP)

Training & development

Competitive compensation package

Paid time off (PTO)

Job summary

DSG is seeking a Plumbing & HVAC Counter/Inside Sales Associate in Pierre, SD. This full-time, hourly role supports customer orders and product inquiries, serves as a primary order facilitator, and helps grow overall plumbing & HVAC sales.

The position calls for strong customer service, product knowledge, and ERP familiarity. Working hours are typically 8am–5pm, Monday–Friday, with ESOP benefits and employee ownership driving our culture.

Qualifications

• High school diploma or equivalent.
• Two years of college/technical school or 3–5 years field experience in Plumbing & HVAC products.
• Excellent relationship-building and communication skills.
• Strong attention to detail and ability to multi-task.
• Active listening to determine customer needs.
• Solid problem solving, project management and analytical abilities.
• Proficiency with computers; Eclipse or ERP experience.
• Ability to plan, prioritize and organize work.
• Physical ability to frequently lift 30–70 pounds.

Responsibilities

• Serve as a primary facilitator for customer orders.
• Assist customers professionally with product inquiries.
• Write (and occasionally help fill) orders accurately and promptly.
• Generate customer quotations and follow up on quotes.
• Provide troubleshooting and technical support.
• Collaborate with sales team to resolve customer service issues promptly.
• Restock the counter area by product brand and location.
• Monitor product inventory and remove damaged items.
• Maintain a clean, appealing counter display area.
• Identify and promote additional products as applicable.
• Perform other duties as assigned.

Skills

Customer service

Product knowledge

Communication skills

Multi-tasking

ERP Systems

Education

High school diploma or equivalent

2+ years college/technical school OR 3-5 years field experience

Tools

Eclipse ERP systems

Job description

DSG is seeking a Plumbing & HVAC Counter/Inside Sales Associate in Pierre, SD. This full-time, hourly role supports customer orders and product inquiries, serves as a primary order facilitator, and helps grow overall plumbing & HVAC sales.

The position calls for strong customer service, product knowledge, and ERP familiarity. Working hours are typically 8am–5pm, Monday–Friday, with ESOP benefits and employee ownership driving our culture.