HVAC Counter/Inside Sales Specialist (ESOP + Benefits)

Dakota Supply Group; Pierre (SD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

ESOP

Training and development

Competitive pay

Job summary

Dakota Supply Group in Pierre, SD is seeking a Plumbing & HVAC Counter/Inside Sales Associate for a full-time, hourly role. You will assist customers, process orders, and provide product knowledge to grow sales at the Pierre location.

The position requires a high school diploma or equivalent, 2+ years of college/technical schooling or 3-5 years of field experience in Plumbing & HVAC, plus strong communication and problem-solving skills. Lifting 30-70 pounds is sometimes required.

Qualifications

• High school diploma or equivalent.
• Two or more years of college or technical school or 3–5 years field experience in Plumbing & HVAC products.
• Excellent relationship-building, interpersonal and communication skills.
• Strong attention to detail and ability to multi-task.
• Proficiency with computers; experience in Eclipse or ERP systems.
• Ability to lift 30–70 pounds.

Responsibilities

• Serve as a primary facilitator for customer orders.
• Assist customers in a professional manner with product inquiries.
• Write (and occasionally assist to fill) orders accurately and in a timely manner.
• Generate customer quotations and follow up on quotes requested.
• Provide troubleshooting and technical support.
• Work with other sales team members to resolve customer service issues in a timely manner.
• Restock the counter area according to product brand and location.
• Monitor product inventory and cull damaged product.
• Maintain a clean and appealing counter display area.
• Identify and encourage the sale of additional products as applicable.
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Active listening

Attention to detail

Multi-tasking

Problem solving

Teamwork

Education

High school diploma or equivalent

Two or more years of college or technical school

Tools

Eclipse/ERP systems

Job description

Dakota Supply Group in Pierre, SD is seeking a Plumbing & HVAC Counter/Inside Sales Associate for a full-time, hourly role. You will assist customers, process orders, and provide product knowledge to grow sales at the Pierre location.

The position requires a high school diploma or equivalent, 2+ years of college/technical schooling or 3-5 years of field experience in Plumbing & HVAC, plus strong communication and problem-solving skills. Lifting 30-70 pounds is sometimes required.