HVAC Counter Sales Specialist

Baker Distributing Company; Sarasota (FL); In loco; USD 34.000 - 45.000; Tempo pieno

Descrizione del lavoro

Baker Distributing Company in Florida is seeking a Counter Sales Associate to drive service and sales at our HVAC supply counter. You will help customers, handle inquiries, process orders, and support showroom operations.

The ideal candidate has strong communication skills, a working knowledge of HVAC parts, and a proven customer-service mindset. This role requires teamwork, attention to detail, and the ability to multi-task in a fast-paced environment.

Competenze

• High School Diploma or GED required.
• Strong communication, HVAC parts knowledge and customer service/sales with MS Office capabilities.
• Minimum 1+ year in Counter Sales, HVAC preferred.
• Knowledge of HVAC equipment at wholesale level.
• Excellent interpersonal, sales and problem-solving skills.
• Ability to work independently and meet goals in time frames.
• Fast-paced environment with multi-tasking ability.
• Excellent customer service mindset and relationship building.
• Strong written and verbal communication skills, English proficiency.

Mansioni

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors, and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers; assist with sourcing/shipping parts, inventory control, and warranty.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or reference sources.
• Arrange stock on shelves or racks in sales area and keep merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Adhere to all company safety protocols and procedures.
• Report safety hazards or incidents to management.
• Participate in regular safety training sessions and drills.
• Ensure a clean and organized workspace to prevent accidents.
• Follow guidelines for safe handling and storage of products.
• Maintain a professional and safe demeanor during all customer interactions.
• Conduct outgoing customer sales or service calls and resolve complaints.
• Perform other duties as assigned.

Conoscenze

Customer service

Sales experience

Communication skills

HVAC parts knowledge

MS Office

Teamwork

Formazione

High School Diploma or GED

Strumenti

MS Office

Descrizione del lavoro

Baker Distributing Company in Florida is seeking a Counter Sales Associate to drive service and sales at our HVAC supply counter. You will help customers, handle inquiries, process orders, and support showroom operations.

The ideal candidate has strong communication skills, a working knowledge of HVAC parts, and a proven customer-service mindset. This role requires teamwork, attention to detail, and the ability to multi-task in a fast-paced environment.