HVAC Counter Sales Specialist

Baker Distributing Company; Sarasota (FL); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Baker Distributing Company LLC in Sarasota, FL is hiring a Counter Sales Associate to manage the sales counter at a wholesale HVAC distributorship. You will deliver strong customer service while handling parts, supplies, and sales across multiple brands.

Responsibilities include showroom merchandising, processing sales orders, upselling, and assisting customers in person and by phone. Must have HVAC experience and a customer-first mindset.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal, customer service, problem-solving and relationship-building skills.
• Ability to manage multiple tasks in a dynamic, fast-paced environment; willingness to learn.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keeps merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Adhere to all company safety protocols and procedures.

Skills

Interpersonal skills

Customer service mindset

Written communication

Verbal communication

Analytical skills

Problem solving

Teamwork

Education

High school diploma

HVAC distribution experience

Sales/operations/purchasing background

Leadership potential

Mechanical experience

Tools

MS Office

Job description

Baker Distributing Company LLC in Sarasota, FL is hiring a Counter Sales Associate to manage the sales counter at a wholesale HVAC distributorship. You will deliver strong customer service while handling parts, supplies, and sales across multiple brands.

Responsibilities include showroom merchandising, processing sales orders, upselling, and assisting customers in person and by phone. Must have HVAC experience and a customer-first mindset.