HVAC Counter Sales & Service Pro

Team Air Distributing; Lexington (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Team Air Distributing in Lexington, KY is seeking a Counter Sales professional to deliver a seamless customer experience and support daily team operations. The role emphasizes high-quality service and clear communication with customers and colleagues.

You will contribute to a collaborative environment, applying knowledge of HVAC products and sales processes to meet customer needs while maintaining accurate invoices and up-to-date billing.

Qualifications

• High school diploma or equivalent.
• Previous experience in sales or customer service, preferably in a HVAC or distribution environment.
• Familiarity with inventory management and point of sale systems.

Responsibilities

• Assist customers with past invoices
• Ensure all billing is up to date from prior day's invoices and tickets
• Quote prices and prepare sales orders
• Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs
• Entering proper information to generate accurate invoices for pick up or delivery
• Accurately locate and pick products for order fulfillment
• Estimate date of deliveries based on knowledge of production and delivery schedules
• Assess and determine warranty items while ensuring adherence to manufacturer policies and meeting the specific needs of each customer
• File warranties for customers to ensure they receive credit for said items in a timely manner
• Keep accurate notes of all interactions and organize paperwork appropriately
• Stock, clean, and maintain show room
• Schedule warehouse transfers as needed
• Other retail warehouse duties assigned as needed

Skills

Communication

Teamwork

Microsoft Office

Attention to detail

Multitasking

Education

High school diploma

Tools

POS systems

Inventory management

Job description

Team Air Distributing in Lexington, KY is seeking a Counter Sales professional to deliver a seamless customer experience and support daily team operations. The role emphasizes high-quality service and clear communication with customers and colleagues.

You will contribute to a collaborative environment, applying knowledge of HVAC products and sales processes to meet customer needs while maintaining accurate invoices and up-to-date billing.