HVAC Counter Sales Pro: Build Relationships & Drive Sales

Baker Distributing; Wilmington (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career development opportunities

Industry-leading employer

Team-oriented culture

Hands-on training

Job summary

Baker Distributing Company seeks a Counter Sales Associate to greet customers, help contractors find products, and identify opportunities to grow sales. You will be the branch face, delivering exceptional service and facilitating product selection and orders.

Ideal candidates have strong customer service and sales mindset, with ability to multitask in a fast-paced environment and collaborate with internal teams to meet branch goals.

Qualifications

• High School Diploma or GED required.
• HVAC industry experience preferred.
• Experience in sales, customer service, inventory or operations.
• Strong communication and relationship-building skills.
• Proactive, problem-solving attitude.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and computer systems.

Responsibilities

• Assist walk-in and phone customers with product selection.
• Build relationships with contractors, vendors, and team.
• Process sales orders accurately and identify upsell opportunities.
• Maintain a clean, organized showroom.
• Support inventory control and branch operations.
• Respond to customer inquiries with professionalism and urgency.
• Make outbound sales and service calls to grow business.
• Follow safety policies and maintain a safe workspace.

Skills

Customer service

Sales

Relationship-building

Communication

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baker Distributing Company seeks a Counter Sales Associate to greet customers, help contractors find products, and identify opportunities to grow sales. You will be the branch face, delivering exceptional service and facilitating product selection and orders.

Ideal candidates have strong customer service and sales mindset, with ability to multitask in a fast-paced environment and collaborate with internal teams to meet branch goals.