HVAC Counter Sales Pro — 6am–3pm, Wilmington

Homans Associates; Wilmington (MA); On-site; USD 33,000 - 36,000; Full time

Job summary

Homans Associates in Wilmington, MA is seeking a dynamic Counter Sales Associate with HVAC knowledge to connect customers with the right equipment and parts. You will greet customers, answer calls, identify needs, and close sales while maintaining showroom displays and accurate quotes.

This role requires adaptability in a fast-paced environment, collaboration with warehouse staff, inventory management, and problem solving to ensure smooth operations.

Qualifications

• Experience in HVAC sales or parts retail is a plus.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet customers and answer calls; identify needs and recommend HVAC equipment, parts, and supplies.
• Discuss features and benefits of products; stay current on promotions to maximize sales opportunities.
• Research inventory availability, prepare quotes, process payments, and handle substitutions when needed.
• Maintain organized showroom displays; assist warehouse staff and coordinate transfers, open orders, and warranty authorizations.
• Balance counter sales with clerical tasks, phone outreach, and warehouse assistance.

Skills

Customer engagement

Sales

Product knowledge

Inventory management

Problem solving

Multi-tasking

Job description

Homans Associates in Wilmington, MA is seeking a dynamic Counter Sales Associate with HVAC knowledge to connect customers with the right equipment and parts. You will greet customers, answer calls, identify needs, and close sales while maintaining showroom displays and accurate quotes.

This role requires adaptability in a fast-paced environment, collaboration with warehouse staff, inventory management, and problem solving to ensure smooth operations.