Counter Sales Associate

Homans Associates; Wallingford (CT); On-site; USD 31,684 - 33,062; Full time

Job summary

Homans Associates is hiring a Counter Sales Associate in Wallingford, CT. The role focuses on engaging customers, identifying needs, and promoting HVAC equipment and parts to close sales.

You will balance showroom duties with order processing and provide support to warehouse and clerical tasks in a fast-paced environment.

Qualifications

• HVAC knowledge and sales mindset required.
• Strong customer service and communication skills preferred.
• Ability to navigate inventory and promote appropriate products.

Responsibilities

• Greet customers, identify needs, and recommend HVAC equipment and parts.
• Discuss features, benefits, and promotions to maximize sales opportunities.
• Process orders, payments, and substitutions, and prepare quotes.

Skills

HVAC knowledge

Customer service

Sales experience

Job description

Location: Wallingford, CT. Branch | Schedule: Monday-Friday, 7 AM- 4 PM | Compensation: $23.00-24.00/hour

Position Overview

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. At Homans, we're committed to delivering amazing products and world-class customer experiences.

We're seeking a dynamic Counter Sales Associate with HVAC knowledge and a go-getter attitude to join our team. You'll be the bridge between customers and solutions—identifying needs, recommending products, and closing sales with confidence. If you're adaptable, self-sufficient, and thrive in a fast-paced environment, we want you on our team.

Company Website: http://www.homans.com/careers

Responsibilities Of a Counter Sales Associate

• Customer Engagement & Sales - Greet customers and answer calls; identify needs and recommend HVAC equipment, parts, and supplies that best fit their requirements
• Product Knowledge & Promotion Awareness - Discuss features and benefits of merchandise; stay current on promotions and deals to maximize sales opportunities
• Order Processing & Problem-Solving - Research inventory availability using computer databases, prepare sales/quote orders, process payments, and handle substitutions when needed
• Showroom & Inventory Management - Maintain organized displays, assist warehouse staff, and coordinate transfers, open orders, and warranty authorizations
• Multi-Tasking & Flexibility - Balance counter sales with clerical support, telephone outreach, and warehouse assistance—wearing multiple hats to keep operations running smoothly
• Other duties as assigned.