HVAC Counter Sales & Customer Care Pro

Daikin Comfort; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits on day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc. is seeking a skilled CSR/Inside Sales Representative for our Jacksonville, FL branch.

The role focuses on assisting customers at the counter, handling phone and email inquiries, processing orders, and driving new business while meeting sales quotas. Responsibilities include providing top-tier service, educating customers on HVAC products, coordinating with internal teams for timely shipments, and training new team members.

Qualifications

• 1+ years of progressive sales/CSR experience.
• HVAC knowledge preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Sell products and services by maintaining accounts and communicating new products, launches, and discounts.
• Provide excellent customer service via face-to-face interactions, phone, email, or fax.
• Process orders, quotes, and delivery dates with accurate information to ensure correct items are ordered.
• Train new customer service / inside sales representatives.
• Maintain records and prepare reports on sales activities.

Skills

HVAC knowledge

Customer service

MS Office

Phone etiquette

Education

High School diploma

HVAC certification

Tools

Microsoft Office Suite

Job description

Daikin Comfort Technologies Distribution, Inc. is seeking a skilled CSR/Inside Sales Representative for our Jacksonville, FL branch.

The role focuses on assisting customers at the counter, handling phone and email inquiries, processing orders, and driving new business while meeting sales quotas. Responsibilities include providing top-tier service, educating customers on HVAC products, coordinating with internal teams for timely shipments, and training new team members.