HVAC Counter Sales Associate – Customer Experience Pro

AC Pro; Westminster (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision plan

Life insurance

401(k)

Weekly pay

EAP

Paid time off

Paid holidays

Veterans day off

Career development

Job summary

AC Pro in Westminster, CA is seeking a Counter Sales Associate to deliver premier front-line service, greet customers, answer questions, and help with product selections and applications.

You will process sales orders and warranties, maintain customer databases and counter displays, handle billing issues, resolve complaints, and participate in product and sales training while upholding our company standards.

Qualifications

• High School Diploma or GED required.
• HVAC product and application knowledge preferred.

Responsibilities

• Greet customers and provide premier front-line service.
• Respond to questions and provide information on products and their applications.
• Initiate sales orders and process warranties and returns.
• Suggest alternatives and related items to customer orders.
• Maintain customer databases and keep counter displays organized.
• Assist with and resolve customer complaints.
• Promote branch sales through promotional activities.
• Attend product and sales training workshops.

Skills

Communication skills

Computer proficiency

Professional demeanor

Organizational skills

Analytical thinking

Education

High School Diploma or GED

Job description

AC Pro in Westminster, CA is seeking a Counter Sales Associate to deliver premier front-line service, greet customers, answer questions, and help with product selections and applications.

You will process sales orders and warranties, maintain customer databases and counter displays, handle billing issues, resolve complaints, and participate in product and sales training while upholding our company standards.